Shawna Robinson
Mortgage Loan Officer | NMLS# 65529
I have over 20 years of experience in the mortgage industry, and 13 years in credit union lending. I love to work outside the box to find a tailored solution for all of my members and clients. I’m passionate about the member experience and ... Show More
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Shawna always makes thing easy, she responds quickly when we have question and is always very nice on the phone.
Reply from Shawna Rice
January 26th, 2024 03:21 PM
It was great working with you. Thanks again for putting your trust in us.
I have been a member with Westerra Credit Union previously Denver Public Schools Credit Union for 47 years. I have always had excellent experiences with all my financial needs. Thank you for always being there!
Reply from Shawna Rice
January 23rd, 2024 06:12 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
Shawna was very helpful in providing speedy responses to questions and ensuring that we were able to follow our quick schedule.
Reply from Shawna Rice
January 11th, 2024 10:42 PM
Thank you, Trudy it was a great pleasure being a part of you loan closing!!
Personal commitment. She made us feel like family
Shawna’s personality is top level…
Reply from Shawna Rice
January 11th, 2024 03:18 AM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Shawnas availability was unmatched. If she missed a call she called me right back. Very quick responses as well.
Reply from Shawna Rice
November 15th, 2023 03:07 AM
Thank you for your response. If there is anything we can do to improve our offering, please let us know.
this loan was due to a divorce., so that being said my attitude walking in was not good.
Reply from Shawna Rice
November 11th, 2023 07:45 PM
We hope we'll have the opportunity to serve you again and deliver exceptional services.
Shawna was great to work with. Always available to answer questions work with us to resolve any issues.
Reply from Shawna Rice
November 9th, 2023 11:30 PM
I really appreciate the feedback and am looking forward to working with you again.
Too much paperwork and time. Too much duplication in paperwork. There is a paper reduction act that perhaps you should abide by. Lack of trust in customers.
Otherwise Shawna is a very good representative.
Reply from Shawna Rice
November 5th, 2023 03:13 PM
I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
Communicated every step and made the process so easy and pleasant.
Reply from Shawna Rice
September 18th, 2023 05:09 PM
I enjoyed working with you. Thanks for the great feedback.
Communication was great!
Follow up and design made it easy
Reply from Shawna Rice
September 9th, 2023 05:49 PM
It was great working with you. Thanks again for putting your trust in us.
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About
I have over 20 years of experience in the mortgage industry, and 13 years in credit union lending. I love to work outside the box to find a tailored solution for all of my members and clients. I’m passionate about the member experience and I enjoy making a personal connection, every time!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional Mortgage
FHA Mortgage
VA Mortgage
CHFA
Single Close Construction to Permanent Loans
Doctor/Dentist Mortgage
Renovation Mortgage Loan
Home Equity Loans
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Addresses and Serving Areas
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Time Zone
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Licenses
- NMLS# 65529
Disclaimer
Equal Housing Opportunity.