Shawna Robinson
Mortgage Loan Officer | NMLS# 65529
I have over 20 years of experience in the mortgage industry, and 13 years in credit union lending. I love to work outside the box to find a tailored solution for all of my members and clients. I’m passionate about the member experience and ... Show More
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Ease of application process all teh way to closing.
Reply from Shawna Rice
November 2nd, 2024 04:57 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
Easy communication
Reply from Shawna Rice
October 21st, 2024 03:37 PM
I enjoyed working with you. Thanks for the great feedback.
Shawna was very helpful, patient and kind. She was very responsive to our questions and quick to get us answers. Pleasure to work with.
Reply from Shawna Rice
September 29th, 2024 07:56 PM
I really appreciate the feedback and am looking forward to working with you again.
Shawna was always quick to respond and help us get through the process
Reply from Shawna Rice
August 30th, 2024 12:09 AM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Shawna was great to work with
Reply from Shawna Rice
July 31st, 2024 02:05 PM
It was great working with you. Thanks again for putting your trust in us.
Shawna is very knowledgeable and friendly. She answered our questions and guided us through the electronic signature process. She responded quickly to our inquiries and was very patient with us.
Reply from Shawna Rice
July 27th, 2024 04:55 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
There were so many things to do and timelines and all the details that are overwhelming. Texts are not the best form of communication.
Reply from Shawna Rice
June 28th, 2024 01:50 AM
I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
Communication and availability.
Reply from Shawna Rice
June 27th, 2024 02:35 PM
Thank you for your feedback. Please feel free to connect with us to help us improve our services.
I usually use Westerra Credit Union for my mortgage because I feel like I am part of the family and not just another client. Shawna was with me for close to a year while I was looking for a house, and she is one of the main reasons why I would...
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Reply from Shawna Rice
June 14th, 2024 02:34 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
Shawna did an outstanding job communicating and staying in touch with voicemails. It was a really smooth process.
Reply from Shawna Rice
June 2nd, 2024 01:31 AM
It was great working with you. Thanks again for putting your trust in us.
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About
I have over 20 years of experience in the mortgage industry, and 13 years in credit union lending. I love to work outside the box to find a tailored solution for all of my members and clients. I’m passionate about the member experience and I enjoy making a personal connection, every time!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional Mortgage
FHA Mortgage
VA Mortgage
CHFA
Single Close Construction to Permanent Loans
Doctor/Dentist Mortgage
Renovation Mortgage Loan
Home Equity Loans
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Addresses and Serving Areas
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Pacific Standard Time (PST)
Licenses
- NMLS# 65529
Disclaimer
Equal Housing Opportunity.