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5.0
Encompass
E
Elaine B
Ocean Springs, MS
Posted on March 1st, 2024 01:52 PM
Shawn is top notch. He is a “make happen” guy when it comes crunch time. His work ethic and professionalism is like no other.
5.0
Encompass
D
Dean A H
Lakeway, TX
Posted on February 26th, 2024 12:46 PM
Shawn ensured all of our questions were answered along the way which made us feel like we were making the right decision. He is a true professional and would highly recommend him in the future.
5.0
Encompass
N
Nancy H
Lakeway, TX
Posted on February 12th, 2024 03:20 PM
Service was great.
Reply from Shawn Wood
February 22nd, 2024 03:22 PM
I'm thrilled to hear that you were pleased with the service, Nancy! Your 5-star rating is greatly appreciated. At Mutual of Omaha Mortgage, we strive to provide top-notch service for our clients and your positive feedback reaffirms the hard...
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5.0
Encompass
C
Christopher B
El Paso, TX
Posted on December 21st, 2023 12:31 PM
Shawn helped us at all points along the way and made it as easy as possible, we can’t thank him and his team enough for the awesome work they did. Will definitely be recommending to friends in the area. Thank you again!
Reply from Shawn Wood
December 21st, 2023 02:29 PM
Happy to help! I appreciate you allowing me to be a part of the process. I know you and your family will love your new home.
5.0
Encompass
B
Brandon B
Harker Heights, TX
Posted on November 16th, 2023 09:49 PM
Shawn provided regular updates via text and stayed on top of all the details.
5.0
Encompass
H
Harley D O
Harker Heights, TX
Posted on November 15th, 2023 08:57 PM
Shawn was very fast with getting all the paper work the needed to be filled out to move the loan along as fast as possible. plus he closed in thirty days with no complications.
Reply from Shawn Wood
November 25th, 2023 09:00 PM
I truly appreciate your kind words, Harley. It was a pleasure to assist you with your mortgage needs. Expediency and clarity are aspects I strive to maintain throughout the loan process. I'm really glad to hear that you were satisfied with...
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5.0
Encompass
E
Eric M S
Harker Heights, TX
Posted on November 15th, 2023 04:17 PM
Shawn was awesome. Closed on my house in less than 30 days. He is fast at responding back to any message no matter the time. He made my home buying process so easy all the initial anxiety of buying a home went away.
Reply from Shawn Wood
November 15th, 2023 08:38 PM
Thanks for the kind words, Eric. Thank you for trusting me and allowing me to be a part of this journey with you and your family. Enjoy your new home!
5.0
Encompass
L
LaTamla C C
Killeen, TX
Posted on October 23rd, 2023 01:42 PM
Shawn was amazing. He made this experience as easy as he could for me. I deeply appreciate all of his help and I thank him for answering my stupid questions without being condescending. 10/10 service
Reply from Shawn Wood
October 23rd, 2023 01:49 PM
Tam, you were awesome! So glad I was able to be a part of your first home purchase.
5.0
Encompass
T
Tristan M
Magnolia, TX
Posted on October 2nd, 2023 01:27 PM
Shawn was very communicative and helped find solutions to anything that came up. He was also very personable and never hesitated to reach out to update me on what was going on with my mortgage. I am more than happy with Shawn and would recommend...
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Reply from Shawn Wood
October 12th, 2023 01:32 PM
I'm truly grateful for your kind words, Tristan. It was my pleasure to assist you throughout your mortgage process and provide you with updates as needed. Your satisfaction is my top priority and I'm thrilled to know that my efforts have left...
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5.0
Encompass
T
Tracey L H
Gulfport, MS
Posted on September 24th, 2023 12:39 PM
Open communication
Reply from Shawn Wood
October 4th, 2023 01:46 PM
Thank you for your feedback, Tracey. I am pleased to hear that you found my communication open and clear. At Mutual of Omaha Mortgage, we believe in keeping our clients informed and involved every step of the way. Your positive rating means...
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