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5.0
Encompass
B
Brad C B
Lodi, CA
Posted on February 2nd, 2024 12:09 AM
The knowledge, expertise, understanding, and patience made for a fantastic experience.
Reply from Shawn McRoberts
February 2nd, 2024 12:52 AM
I'm grateful for your kind words and the perfect rating, Brad. Knowing that you had a fantastic experience with me at Mutual of Omaha Mortgage is incredibly rewarding. Your feedback about my knowledge, expertise, understanding, and patience...
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5.0
Encompass
D
Diane W
Woodstock, GA
Posted on January 26th, 2024 12:56 AM
Shawn is the BEST! This is the second time I have refinanced with him! He is so great, pleasant, professional, etc. Allways keep me up to date with each step! I plan to use him in the future when the rates get better and I can switch from FHA...
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Reply from Shawn McRoberts
January 30th, 2024 06:49 PM
I'm truly grateful for your kind words, Diane. It's always a pleasure assisting you with your refinancing needs. I strive to maintain a level of professionalism and efficiency that my clients deserve. It's encouraging to hear that you've found...
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5.0
Encompass
D
Debra M
Whitefield, NH
Posted on January 1st, 2024 05:26 PM
Shawn was very helpful and worked hard getting everything done.
Reply from Shawn McRoberts
January 3rd, 2024 02:58 PM
I'm humbled by your kind words, Debra. Your 5-star rating and positive review mean a great deal to me. Here at Mutual of Omaha Mortgage, we strive to make every transaction as smooth and efficient as possible. It was an honor working hard to...
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5.0
Encompass
R
Roy H
Whitefield, NH
Posted on January 1st, 2024 05:14 PM
Shawn offered us great advice.
Reply from Shawn McRoberts
January 3rd, 2024 02:57 PM
I'm thrilled to hear that you found my advice beneficial, Roy. At Mutual of Omaha Mortgage, we strive to provide the best service to our clients and your feedback makes this effort worthwhile. It was a pleasure serving you. Thank you for your...
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5.0
Encompass
A
Ara C
Whitefield, NH
Posted on December 23rd, 2023 01:49 PM
Personable service
Reply from Shawn McRoberts
January 3rd, 2024 02:57 PM
Thanks so much, Ara. I'm glad that you found my service to be personable. It's my goal to make sure the mortgage process isn't just transactional, but also friendly and relatable. I appreciate your 5-star rating and I look forward to working...
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5.0
Encompass
R
Robert J J
Delray Beach, FL
Posted on December 7th, 2023 11:58 PM
Shawn answered all my questions made the experience as easy as possible. He returned my calls at unbelievable speed. He made me feel like I was the only customer.
Reply from Shawn McRoberts
December 17th, 2023 11:59 PM
Thank you for your kind words, Robert. It's gratifying to know that you had a satisfying experience. I strive to provide the highest level of service and quick responses for all our clients at Mutual of Omaha Mortgage. Rest assured, you're...
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5.0
ManualUpload
D
Delmar J
Lithonia, Georgia
Posted on November 13th, 2023 11:31 PM
Prompt responses and communications which is always key when doing business with anyone.
Reply from Shawn McRoberts
November 14th, 2023 01:27 AM
thank you delmar
5.0
Encompass
J
Jason D A
Quincy, CA
Posted on October 11th, 2023 03:28 PM
Shawn has been great nothing less! My Escrow took over two years pending a lawsuit to close and he stuck with me and chased paperwork and loan documents not just the once but had to do it for me a total of four times during the process… Of...
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Reply from Shawn McRoberts
October 11th, 2023 04:51 PM
thank you jason, i am glad we could get it done for you.
5.0
Encompass
D
Donetta B
Aurora, MO
Posted on August 19th, 2023 04:57 PM
Shawn did a great job at explaining anything I didn't understand.
Reply from Shawn McRoberts
August 21st, 2023 02:28 PM
thank you Donetta, enjoy your new home
5.0
Encompass
J
Jacob L M
Kansas City, MO
Posted on August 12th, 2023 04:11 PM
Everything
Reply from Shawn McRoberts
August 15th, 2023 08:34 PM
thank you Jacob

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