Shalise Miles
Producing Branch Manager, Pacific Home Team
We believe successful homeowners – who have a plan to maximize their wealth and minimize their monthly expenses – make better neighbors and build stronger communities for us all.We created the NEO logo as a symbolic commitment to our relati... Show More
Location & Business Hours
Business Hours
Tues
24 hours
Wed
24 hours
Thu
24 hours
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Reviews from Web
So easy to work with. I’ll recommend her to everyone!
Shalise Miles is perhaps the most knowledgeable professional I have worked with in a very long time. Shalise provided excellent customer service and responded to every email I sent her (and there were ALOT) promptly. Our loans were not straightforward...
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Thanks!
Shalise was awesome! Super helpful and informative. She put up with all my emails for updates and got back to me very quickly. I wouldn't have wanted anyone else for this big project. Thank you so much!
Shalise is fantastic, quick to respond with questions or concerns, and provides sound advice. I was surprised at how long it took to complete the refinance, though I know it wasn't her fault.
This. This question has made the experience less pleasant. The question before did not have enough granularity and I had to settle for "Just ok" as "Satisfied" was not an option. the character limit here does not permit an adequate explanation....
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Shalise Miles is very supportive and approachable. She is very professional.
Shalise is the reason I am a repeat customer. She is incredibly helpful, understanding, knowledgeable, and trustworthy. Her customer service is unbelievably above and beyond. I will not do any business in the future with anyone else. Can't...
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Shalise and her team are very professional and knowledgeable. They work very hard to provide you with best experience. Would highly recommend and do.
Shalise was very personable and supportive in the entire process. She was prompt with her responses and duties and made sure that there were others available to help if she temporarily was not.
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About
We believe successful homeowners – who have a plan to maximize their wealth and minimize their monthly expenses – make better neighbors and build stronger communities for us all.We created the NEO logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin.As your financial situation evolves and changes, we will be the constant guide you can count on. We aspire to become the most valuable person in your life when it comes to real estate and finance.Ultimately, our success as a company is not measured by how many loans we do, but by how successful you become.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Mortgage Loans for Purchase, Refinance, Renovation and Home Equity
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
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Positions
- NEO Home Loans - Mortgage AdvisorSep 12th, 2022 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2009
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #238839
Disclaimer
BETTER MORTGAGE RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS, PROMOTIONS AND BENEFITS AT ANY TIME WITHOUT NOTICE. Rates and Terms are subject to change at any time without notice and are subject to state restrictions. The Better Home Logo is Registered in the U.S. Patent and Trademark Office. © 2026 Better Home & Finance Holding Company and/or its affiliates. Better is a family of companies. Better Mortgage Corporation provides home loans: Better Real Estate, LLC and Better Real Estate California Inc License # 02164055 provides real estate services; Better Cover, LLC sells insurance products; and Better Settlement Services provides title insurance services; and Better Inspect, LLC provides home inspection services. All rights reserved. Home lending products offered by Better Mortgage Corporation. Better Mortgage Corporation is a direct lender. NMLS #330511. 1 World Trade Center, Floor 80, New York, NY 10007. Loans made or arranged pursuant to a California Finance Lenders Law License. Not available in all states. Equal Housing Lender. NMLS Consumer Access