Sergio Gomez at CrossCountry Mortgage
Branch Manager | NMLS #452242
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Portage, MI. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
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The entire team was very helpful, they answered all my questions (which I had a LOT), they kept me in the know every step of the way and navigating the portal was really easy! This team made our experience wonderfu!
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Reply from Sergio Gomez
September 29th, 2026 04:26 PM
Ashley, thank you for sharing your positive experience. I'm pleased to hear that the team at CrossCountry Mortgage, LLC was able to assist you effectively and make the process smooth. It's great to know that navigating the portal was easy for...
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sincerely want to thank you for all your hard work, support, and professionalism throughout this entire process. I truly appreciate the time, attention, and effort you put into helping me achieve this very important goal.Thank you for being...
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Reply from Sergio Gomez
September 28th, 2026 03:11 PM
Mariana, thank you for your kind words. I'm glad I could support you throughout the process and make it a bit easier. Working with you has been a pleasure, and I'm happy to have been part of your journey with CrossCountry Mortgage, LLC.
Made it fast and easy with the whole process . They also answered all the questions I had and were available almost 24/7 . Thank you guys on the amazing experience!
Reply from Sergio Gomez at CrossCountry Mortga...
September 16th, 2026 07:01 PM
Evan, I'm pleased to hear that you found the process fast and easy with CrossCountry Mortgage, LLC. It's great to know that I could be available to answer your questions whenever you needed. Thank you for sharing your positive experience!
went above and beyond customer service sergio was great
Reply from Sergio Gomez
July 23rd, 2026 07:43 PM
Scott, I'm glad to know that you felt I went above and beyond in providing customer service. Your kind words mean a lot to me. If there's anything else you need, please don't hesitate to reach out.
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Reply from Sergio Gomez
July 20th, 2026 07:49 PM
Griselda, I appreciate your perfect rating. If there's anything specific you'd like to share about your experience or if you have any questions, please feel free to reach out to me directly.
Very helpful throughout the whole experience, going above and beyond to answer questions that probably had nothing to do with his part in the home buying process. Very friendly and you can tell they really care about helping the people their...
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Reply from Sergio Gomez
July 20th, 2026 02:12 PM
Nayette, I'm so pleased to hear that your homebuying experience was pleasant and painless. It's important to me to go above and beyond in supporting my clients, even with questions outside my typical role. If you have any more questions or...
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Que son excelentes en su trabajo y que todo fue muy rápido para el préstamo y siempre estuvieron en contacto con nosotros resolviendo cualquier pregunta o inquietud que teníamos estamos muy agradecidos con el por su excelente trabajo y profesionalismo...
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Reply from Sergio Gomez
July 17th, 2026 02:38 PM
Daniel, agradezco mucho tus amables palabras sobre mi trabajo. Me alegra saber que el proceso del préstamo fue rápido y que pude estar en contacto constante para resolver tus inquietudes. Si necesitas algo más, por favor no dudes en contactarme....
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Every time I had a question, it was answered. Everything was d in a timely fashion and very professional yet it felt like I was talking to famil. I am very thankful for the service I received
Reply from Sergio Gomez
July 8th, 2026 05:43 PM
Thank you for sharing your experience, Rachel. I'm grateful that you felt comfortable and well-supported throughout the process. It's wonderful to hear that everything was handled professionally and in a timely manner. If there's anything else...
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Sergio was always available, he completed tasks quickly and diligently, and was always honest and friendly. We are so glad we chose his team over our bank.
Reply from Sergio Gomez
July 6th, 2026 03:05 PM
Thank you for your kind words, Joseph. I'm pleased to hear that you appreciated my availability and diligence. It's nice to know that choosing my team over your bank worked well for you. If there's anything else you need, please feel welcome...
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Appraiser hired was not qualified for FHA, causing another appraisal, and a lot of stress on all parties, and a scramble for buyer and seller trying to get closed and move. Probably not Sergio's fault, and he did what he could to move the deal...
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Reply from Sergio Gomez
July 6th, 2026 04:54 PM
I'm sorry to hear about the stress and challenges you faced, Ron. I appreciate your understanding and recognition of my efforts to move the deal forward. If there's anything more you'd like to discuss, please reach out to me directly.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Portage, MI. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #452242 | Branch NMLS #2820343
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Conventional Home Loan
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 452242
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095