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Texas Consumer Complaint Disclosure Statement Contact Information Corporate Address: Hometrust Mortgage Company 5353 W. Alabama, Suite 500 Houston, Texas 77056 Corporate Phone: (713) 369-4000 Corporate Email: info@hometrust.com NMLS: 149932 (www.nmlsconsumeraccess.org) Equal Housing Opportunity We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers in obtaining housing because of race, color, religion, sex/gender, disability, familial status, national origin, or any other protected classes under state or local law. Licenses Hometrust Mortgage Company conducts business only in the following states: Alabama Consumer Credit License #21469 (Other Trade Names: Home Mortgage of America, Inc ) Colorado Mortgage Company Registration (Other Trade Names:None) Florida Mortgage Lender Servicer License #MLD791 (Other Trade Names: Home Mortgage of America, Inc ) Georgia Mortgage Lender License #24278 (Other Trade Names: HT Mortgage Company) New Mexico Mortgage Loan Company License #03476 (Other Trade Names: None) Tennessee Mortgage License #113075 (Other Trade Names: Home Mortgage of America, Inc ) Texas - SML Mortgage Banker Registration (Other Trade Names: None) Some products may not be available in all states. This is not a commitment to lend. Restrictions apply. All rights reserved. No section of this Website may be framed (iFrame) within another website without the approval of Hometrust Mortgage Company. Texas Consumer Complaint Disclosure Statement HOMETRUST MORTGAGE COMPANY IS LICENSED UNDER THE LAWS OF THE STATE OF TEXAS AND BY STATE LAW IS SUBJECT TO REGULATORY OVERSIGHT BY THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING. ANY CONSUMER WISHING TO FILE A COMPLAINT AGAINST HOMETRUST MORTGAGE COMPANY SHOULD COMPLETE, SIGN, AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE DOWNLOADED AND PRINTED FROM THE DEPARTMENT’S WEB SITE LOCATED AT WWW.SML.TEXAS.GOV OR OBTAINED FROM THE DEPARTMENT UPON REQUEST BY MAIL AT THE ADDRESS ABOVE, BY TELEPHONE AT ITS TOLL-FREE CONSUMER HOTLINE AT 1-877-276-5550, BY FAX AT (512) 475-1360, OR BY E-MAIL AT SMLINFO@SML.TEXAS.GOV. THE DEPARTMENT MAINTAINS THE MORTGAGE BROKER RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN TYPES OF JUDGMENTS AGAINST A MORTGAGE BROKER OR LOAN OFFICER. NOT ALL CLAIMS ARE COMPENSABLE AND A COURT MUST ORDER THE PAYMENT OF A CLAIM FROM THE RECOVERY FUND BEFORE THE DEPARTMENT MAY PAY A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT SUBCHAPTER F OF THE MORTGAGE BROKER LICENSE ACT ON THE DEPARTMENT’S WEB SITE REFERENCED ABOVE.
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5.0
Encompass
C
Christopher J S
Dickinson, TX
Posted on February 27th, 2024 07:13 PM
It was just so easy. Any questions I had, Scott responded quickly and thoroughly. I felt very informed throughout the entire process and there were no unexpected surprises.
5.0
Encompass
T
Taylor S
League city, TX
Posted on November 18th, 2023 02:06 PM
As a first time homebuyer I had many questions and was very nervous. Scott took the time to thoroughly explain everything and made me feel at ease through the entire process!
4.83
Encompass
R
Robert K B
Houston, TX
Posted on November 6th, 2023 09:24 PM
Ease of process
5.0
Encompass
P
Pamala K B
Houston, TX
Posted on November 6th, 2023 02:16 PM
Scott was very responsive and patient with all of our questions, big and small.
5.0
Encompass
B
Brett A C
League City, TX
Posted on October 24th, 2023 02:22 PM
Scott was always available to help walk us through our questions and concerns. His knowledge and experience were apparent when it came to explaining various aspects of the closing process and working on a game plan to predict future market...
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5.0
Encompass
M
Mason H
Texas City, TX
Posted on September 24th, 2023 12:38 AM
The customer service.
5.0
Encompass
S
Sarah A C
Pearland, TX
Posted on September 17th, 2023 01:46 PM
Scott helped us obtain our first home! We had no idea what to do but Scott was also available to answer questions and answered in a way that was easy to understand.
4.83
Encompass
M
Maren L
Galveston, TX
Posted on August 7th, 2023 06:12 PM
Requests for documents well organized clear to understand
5.0
Encompass
L
Laura M G
Angleton, TX
Posted on July 22nd, 2023 02:57 PM
Scott was great to work with. The title company was very difficult to communicate with and Scott was there on my side through the entire process.
5.0
Encompass
M
Michael S K
Houston, TX
Posted on June 9th, 2023 02:24 PM
Everything went smoothly, & I understood every aspect of the process because Scott did an excellent job with communication & education.

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