Scarlet Russell
Mortgage Loan Originator | NMLS# 2308242
Scarlet, Mortgage Lender at Gulf Coast Bank and Trust, holds her mortgage license in 49 states, excluding California. A native and resident of West Baton Rouge Parish, Scarlet specializes in residential mortgages for primary, secondary, and... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Scarlet had a great response time and always made sure to fully explain things. She never made it feel like a bother when I had multiple questions. The process felt like a breeze because of her and Christian, her assistant. Thank you both!...
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Reply from Scarlet Russell
July 24th, 2025 12:48 PM
Thank you so much, Haylee, for sharing your experience. I'm really glad to hear that the response time and thorough explanations made the process easier for you. It's important to me that you're comfortable asking questions, so I appreciate...
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The outstanding character and professionalism maintained throughout the loan process was great
Reply from Scarlet Russell
June 5th, 2025 07:05 PM
I'm thrilled to hear that you were pleased with the professionalism and character demonstrated during your loan process. It was a pleasure assisting you at Gulf Coast Bank and Trust. Thank you for your feedback.
scarlet is the most down to earth person ever! she makes everything feel so personal & cares very much about your wants and needs & goes above and beyond expectations! a true honor to have by your side purchasing your home!
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Reply from Scarlet Russell
April 22nd, 2025 01:29 PM
Awww Destiny! :) I'm thrilled to hear that you felt supported throughout your home-buying process. It was truly an honor to assist you, and I appreciate your kind words. So incredibly proud of you! Thank you for choosing Gulf Coast Bank and...
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Scarlet is always responsive and great to work with.
Reply from Scarlet Russell
April 9th, 2025 02:23 PM
I'm delighted to hear that you find my responsiveness and service helpful. It was a pleasure working with you, and I appreciate your kind words and feedback.
Easy people to work with .
Reply from Scarlet Russell
March 27th, 2025 01:52 PM
I'm glad to hear that you found working with us easy, Nathan. It was a pleasure assisting you at Gulf Coast Bank and Trust. Thank you for your kind words.
I had a great experience with Scarlet as she has done everything she could to make this process as smooth as possible and also is very easy to communicate with. Very helpful and proactive.
Reply from Scarlet Russell
March 17th, 2025 01:29 PM
Thank you so much for your kind words, Jude. I'm truly glad to hear that you had a great experience and found the process smooth. Being easy to communicate with and proactive is something I strive for with all my clients, so your feedback means...
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Mrs.Scarlet made the entire process Great! She made me feel as though I was here only client, I wouldn't have made it throgh this without her. She is a superstar ,when I felt like I wanted to give up she was there for me. Any questions or concerns...
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Reply from Scarlet Russell
March 10th, 2025 12:08 AM
Rita, thank you so much for your kind words. It truly means the world to me to know that I could support you through the process and make a difference. Being there for my clients and ensuring they feel supported every step of the way is my...
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We were in great hands once we connected with Scarlet Russell. She carefully monitored the markets to make sure we got the best deal available. She worked with us to make sure everything was to the underwriters and even attended our closing!...
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Reply from Scarlet Russell
December 30th, 2024 02:49 PM
Hi Lucille, Thank you so much for your generous feedback. It was my absolute pleasure to assist you throughout the process and I'm glad to know that you were satisfied with my services. Your positive comments about my professionalism and efficiency...
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Scarlet was very reliable and communicated with us very timely. We are thankful for her expertise and her quick response to our questions.
Reply from Scarlet Russell
December 30th, 2024 02:49 PM
I'm truly grateful for your kind review, Colton. Your positive feedback validates my dedication to timely communication and reliable service. It was a pleasure assisting you with your needs at Gulf Coast Bank and Trust. If you have any further...
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Support and advice
Reply from Scarlet Russell
December 25th, 2024 05:50 AM
I am thrilled to hear that you are satisfied with the support and advice provided, Brock. Your positive feedback means the world to me and Gulf Coast Bank and Trust. We are committed to ensuring exceptional service for our valued customers...
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About
Scarlet, Mortgage Lender at Gulf Coast Bank and Trust, holds her mortgage license in 49 states, excluding California. A native and resident of West Baton Rouge Parish, Scarlet specializes in residential mortgages for primary, secondary, and investment properties, along with refinances, cash-out refinances, and construction loans. Proficient in various loan programs such as Conventional, Rural Development, FHA, VA, and First Time Homebuyer Programs, Scarlet is dedicated to educating borrowers and providing steadfast support throughout their homeownership journey. She looks forward to assisting you with your future mortgage needs.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Specialities
Mortgages
Refinances
Cash Out Refinances
Construction Loans
Home Loans
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Positions
- Gulf Coast Bank and Trust - Home Loans - Mortgage Loan Originator Jan 1, 2022 - Current
Memberships
- West Baton Rouge Chamber of Commerce
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2022
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 2308242
Gallery
Awards
Achievements
- 2023 Young Professional of the Year
Hobbies
- Cooking
- Fishing
- Gardening
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Disclaimer
Reviews and testimonials reflect the individual experiences and opinions of clients and may not be representative of all customers. Experiences may vary. Gulf Coast Bank & Trust Company does not guarantee any specific outcomes or results. All loan products are subject to credit approval, underwriting guidelines, and applicable laws and may not be available in all markets. The services and products advertised are not approved or endorsed by HUD, FHFA, USDA, the Department of Veterans Affairs, or any government agency. Gulf Coast Bank & Trust Co. NMLS 450086. Equal Housing Lender. Member FDIC.