Waterstone Mortgage - Austin, TX
Austin, TX
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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Business Hours
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Clarissa Hernandez was wonderful and very helpful during our entire loan process. She went above and beyond to make sure we were satisfied.
Reply from Owner
January 8th, 2026 11:27 AM
Thank you for your kind review, Cristina! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
Kinta was thorough and efficient in arranging a refinance of our house. In our first intake, she gave us the exact date when we should expect to close. AND WE DID. We closed on the precise date, and she had said six weeks before—excellent service...
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Reply from Owner
January 8th, 2026 12:06 PM
Thank you for taking the time to write this review, Susan! We are happy to hear your refinance experience was a smooth and easy process, thanks to Kinta. We look forward to working with you again, should you have future homebuying or refinancing...
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Waterstone Mortgage Corporation - Clarissa Hernandez has received a review with 5 star rating from Joey R
Reply from Owner
January 8th, 2026 12:06 PM
Thank you for the 5-star rating, Joey.
Lee and team were fantastic. This is the third time I have engaged Lee for a loan or refi.
Reply from Owner
January 8th, 2026 12:06 PM
Thank you for this wonderful review, Josh. We're glad your refinance experience with Lee and Waterstone Mortgage went so smoothly. We pride ourselves on providing our repeat borrowers with exceptional service and it sounds like you received...
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We loved working with Lee!
Reply from Owner
January 8th, 2026 12:06 PM
Thank you for this glowing review, Megan! We're ecstatic you had such a wonderful experience with Lee. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
Our experience with Kinta and Waterstone Mortgage was as seamless as possible for the home buying process. We received excellent customer service and speedy responses from our loan officer.
Reply from Owner
January 8th, 2026 12:06 PM
Thank you for taking the time to write this review, Ashlee! We are happy to hear your homebuying experience was a smooth and easy process, thanks to Kinta and Waterstone Mortgage. We look forward to working with you again, should you have future...
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Lee Warbinton is great to work with. We actually used her for the initial mortgage and our refinance. Our refinance was as smooth as the original and took less than 30 days to complete. I would definitely recommend her to anyone I know looking...
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Reply from Owner
January 8th, 2026 12:06 PM
Thank you for trusting us with your refinance! We're glad you had an amazing experience with Lee. We hope to work with you again on your future home purchase or refinance needs. Stay in touch!
Lee was able to get us a great rate when we refinanced our home. The online process was simple and easy to navigate. Lee was available every step of the way. We highly recommend her.
Reply from Owner
January 8th, 2026 12:06 PM
Thank you for the review, Allison! Lee is an exceptional loan originator. From her communication skills to her knowledge on how to get her clients the lowest rates – she is an all-around loan-originating rockstar! We hope you will continue...
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If you want a team of professional mortgage lending professionals give Lee and her team a call. After dealing with 4 other mortgage lenders I could tell right away I was dealing with a capable and professional team. Recommended 110%.
Reply from Owner
January 8th, 2026 12:06 PM
Thank you for this review, Héctor. Having a professional and knowledgeable loan originator with an effective team assisting you throughout the loan process, makes all the difference. We look forward to working with you again in the future,...
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Lee is amazing!! From the start of the process to the very end, Lee made the whole experience so pleasant and was always quick to respond to questions or concerns we had. We never had to wonder at what stage we were at with our loan because...
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Reply from Owner
January 8th, 2026 12:06 PM
Thank you, Jennifer! We appreciate you writing a review. A communicative and highly responsive loan originator is essential to make the mortgage process seamless and stress-free. Thank you for the recommendation! Enjoy your new home.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions