Waterstone Mortgage - Austin, TX
Austin, TX
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Great experience working with Clarissa I thank her for her patience took her time working with me. I would work with her in the future finding a new home. Thanks for your time and patience.
Reply from Owner
January 8th, 2026 11:27 AM
Thank you for your kind review, Sergio! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you. Congratulations.
Clarissa was amazing to work with. She made the process easy for me to understand being a first time homebuyer. Recommend her entirely ! Thank you Clarissa !
Reply from Owner
January 8th, 2026 11:27 AM
Thank you for taking the time to write this review, Clarissa! A fast and easy homebuying is not possible without the help of a knowledgeable, professional loan originator. I appreciate your feedback and hope you'll return to me and Waterstone...
read more
As simple as possible. . . everything went smoothly and effectively and quickly. Questions were quickly answered. Done almost before starting.
Reply from Owner
January 8th, 2026 12:06 PM
Thank you for this 5-star review Nan! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.
Very professional and very helpful in our mortgage. I really do recommend her.
Reply from Owner
January 8th, 2026 11:27 AM
Thank you for your kind review, InSky! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
Clarissa Hernandez was on it! At every stage of the loan process, Clarissa was easy to contact and supportive. She handled our refi professionally and very timely. Highly recommend her!
Reply from Owner
January 8th, 2026 11:27 AM
Thank you for taking the time to write this review, Jessica! A fast and easy refinance and loan is not possible without the help of a knowledgeable, professional loan originator. I appreciate your feedback and hope you'll return to me and Waterstone...
read more
Waterstone Mortgage Corporation - Clarissa Hernandez has received a review with 5 star rating from Andrew T
Reply from Owner
January 8th, 2026 12:06 PM
Thank you for the 5-star rating, Andrew. Don't be a stranger.
Lee was very professional and up front from the very beginning with the process of purchasing our first new build home. Lee set the expectations from the beginning and made the process extremely smooth. A few days before closing, we had a small...
read more
Reply from Owner
January 8th, 2026 12:06 PM
Thank you for taking the time to write this review, Da’ana! Providing excellent customer service, throughout the homebuying process, is always our top priority. We're glad you received nothing but the best from Lee and her team.
Clarissa Hernandez was outstanding. She was courteous, responsive, knowledgeable and answered every concern Nd question we had. Also very professional and personable. Thanks for the cookies!!
Reply from Owner
January 8th, 2026 11:27 AM
Thank you for your kind review, Frank! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
Lee Warbinton was a star, on top of everything, making sure we were aware of every possibility to take advantage of that would make our home purchase easier and more affordable. From start to finish, she guided us through every step, ensuring...
read more
Reply from Owner
January 8th, 2026 12:06 PM
Thank you for sharing your wonderful experience with us, Donna! It sounds like Lee was there with you every step of the way, to help you achieve your dream of homeownership. Your experience truly shows the dedication Lee has to his customers....
read more
Waterstone Mortgage Corporation - Clarissa Hernandez has received a review with 5 star rating from Pedro M
Reply from Owner
January 8th, 2026 12:06 PM
Thank you for the 5-star rating, Pedro.
421–430 of 464
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions