Waterstone Mortgage - Austin, TX
Austin, TX
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Waterstone Mortgage Corporation - Clarissa Hernandez has received a review with 5 star rating from Thomas O
Reply from Owner
July 6th, 2026 02:12 PM
Thank you for the positive rating, Thomas. I appreciate your support!
Clarissa and Team Hernández were excellent. they provided great customer service while educating us about the process along the way!
Reply from Clarissa Hernandez
July 6th, 2026 01:59 PM
Thank you, Thomas, for your kind words. I'm pleased to hear that you found our customer service and educational approach helpful. It was a pleasure working with you!
I wanted to express my sincere appreciation for the excellent service I received. The team was incredibly helpful and went above and beyond to assist me. Their professionalism and friendly demeanor made the entire experience very positive....
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Reply from Clarissa Hernandez
July 6th, 2026 08:06 PM
Thank you so much, Hector, for your kind words. I'm glad to hear that you had a positive experience with our team and appreciated their professionalism and dedication. It was a pleasure assisting you, and I truly value your feedback.
The process was so smooth and quick. Everything was thoroughly explained from start to finish with plenty of communication throughout the entire process! Top of the line, 10/10.
Reply from Clarissa Hernandez
July 3rd, 2026 03:35 PM
I'm grateful for your kind words, Ruben. It's wonderful to hear that the process was smooth and quick for you. Ensuring clear communication from start to finish is always my goal. Thank you for your feedback!
(Translated by Google) Very good attention and responsibility with his work
(Original)
Muy buena atención y responsabilidad con su trabajo
Reply from Owner
June 29th, 2026 02:12 PM
Gracias, Alejandro, por tus amables palabras. Me alegra saber que apreciaste la atención y responsabilidad en mi trabajo.
Very pleasant
Reply from Clarissa Hernandez
June 29th, 2026 01:36 PM
I'm glad to hear you had a pleasant experience, Ashley. Thank you for sharing your feedback!
fue muy claro y preciso en cada detalle me sentí muy seguro con su servicio
Reply from Clarissa Hernandez
June 25th, 2026 04:00 PM
Gracias por tus amables palabras, Alejandro. Me alegra saber que te sentiste seguro con mi servicio y que todo fue claro y preciso. Estoy aquí para ayudarte en lo que necesites.
The people i could have worked with when trying to purchase a home. Made life 10x easier. Recommend them 100% !
Reply from Owner
June 26th, 2026 02:12 PM
I'm pleased to know that your experience with us made the home buying process easier for you, Ana. Thank you for your recommendation; it means a lot!
The process was so smooth, I didnt have an issues. Made buying a home feel very easy!
Reply from Clarissa Hernandez
June 25th, 2026 03:14 PM
I'm glad to hear that the process felt smooth for you and that buying a home was an easy experience. Thank you for sharing your positive feedback!
Waterstone Mortgage Corporation - Clarissa Hernandez has received a review with 5 star rating from Victoria D
Reply from Owner
June 25th, 2026 02:12 PM
Victoria, thank you for the 5-star rating. I'm grateful for your support and confidence in my services.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions