Waterstone Mortgage - Austin, TX
Austin, TX
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
(Translated by Google) Clarissa is professional and very meticulous with every detail. Personally, my loan was quite an ordeal; she fought alongside me until we achieved our dream, and we did it! Thank you so much for your patience and dedication...
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Reply from Owner
January 8th, 2026 11:26 AM
Thank you for the 5-star rating, Mayra. Don't be a stranger.
First when I started getting the loan process for my first house, Clarissa was very helpful with professional knowledge. The support that she gave me definitely made home buying process easier. I would definitely recommend her over any other...
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Reply from Owner
January 8th, 2026 11:26 AM
Thank you for taking the time to write this review, JinSam! A fast and easy homebuying is not possible without the help of a knowledgeable, professional loan originator. I appreciate your feedback and hope you'll return to me and Waterstone...
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Clarissa and her team did an amazing job throughout this process. From answering questions effectively, taking phone calls at night and on the weekends, and being up-to-date with the current rates, trends, and options, Clarissa provided top-notch...
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Reply from Owner
January 8th, 2026 11:26 AM
Thank you for your review, E s! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Clarissa was by our side since day 1. Kept us updated in the process. Answered all of our questions. Made sure we got to the closing table!! 10/10 for Clarissa & her team.
Reply from Owner
January 8th, 2026 11:27 AM
Thank you for your review, Maria! The team and I were thrilled we were able to provide you with a positive experience and were able to aid in a smooth close. We look forward to working with you again when the time to refinance or buy a new...
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Answering every question my wife and I had helped every step of the way would definitely recommend her for sure very happy with my decision on using this mortgage company.
Reply from Owner
January 8th, 2026 11:27 AM
Thank you for your kind review, Jah! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
The best and easiest company I have ever dealt with. Clarissa and her team are first class. They treated me as if I was a family member working with them. I will never go with anyone else, and I recommend anyone looking should do the same....
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Reply from Owner
January 8th, 2026 11:27 AM
Thank you for your review, Brendon! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
I can honestly say Clarissa made my first home buying experience a very pleasant one. Clarissa was knowledgeable & professional. Most of all she was kind and responsive. She really helped us along every step of the way. Thank you so much Clarissa....
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Reply from Owner
January 8th, 2026 11:27 AM
Thank you for this review, SoeNay! I pride myself on providing my borrowers - whether it's their first home purchase or their 10th - with exceptional service and am happy to hear I met your expectations. I look forward to working with you again...
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Waterstone Mortgage Corporation - Clarissa Hernandez has received a review with 5 star rating from Jose L L
Reply from Owner
January 8th, 2026 11:27 AM
Thank you for the 5-star rating, Jose. Don't be a stranger.
The people helped us so much and was very quick to help us close in a month. They went above and beyond to help us!! I would recommend them to anyone in need of a lender!
Reply from Owner
January 8th, 2026 12:06 PM
Thank you for this 5-star review, Stormi! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.
Waterstone mortgage is a #1 mortgage company in the state of Texas to me. Clarissa and Chelsea were a big help and kept my home buying process stress free. Highly recommend
Reply from Owner
January 8th, 2026 11:27 AM
Thank you for your review, T! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions