Waterstone Mortgage - Austin, TX
Austin, TX
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Clarissa was always updating me throughout the procees and i felt comfortable enough to ask questions which she explained very well.
Reply from Owner
January 8th, 2026 11:26 AM
Thank you for your kind review, Otoniel! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
I would like to thank Clarissa Hernandez and her team at Waterstone Mortgage for helping me through the process of buying my first home. Answering every question I had along the way and making me feel super comfortable as well by having such...
read more
Reply from Owner
January 8th, 2026 11:26 AM
Thank you for your review, Alejandro! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch....
read more
Waterstone Mortgage Corporation - Clarissa Hernandez has received a review with 5 star rating from Leo C
Reply from Owner
January 8th, 2026 11:26 AM
Thank you for the 5-star rating, Leo.
They did such an Amazing job!!! Clarissa and the whole team handled everything helping me with any question's I had and what to expect during the application loan process. 5 stars all the way!! 💯
Reply from Owner
January 8th, 2026 11:26 AM
Thank you for your review, Sergio! The team and I were thrilled we were able to provide you with a positive loan experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
for
Waterstone Mortgage - Austin, TX
Awesome experience working with Rosa. She kept me updated and guided me through the entire process. Great communication! She helped make my dreams a reality. I couldn't have done it without her!! Highly recommend!!
Awesome experience working with Rosa. She kept me updated and guided me through the entire process. Great communication! She helped make my dreams a reality. I couldn't have done it without her!! Highly recommend!!
Reply from Owner
January 8th, 2026 12:05 PM
Thank you for this glowing review, Shelly! We're ecstatic you had such a wonderful experience with Rosa. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
for
Waterstone Mortgage - Austin, TX
Dario thanks for walking us through this process. Giving us knowledge and advice on the home buying process! Everything was soo smooth!! We appreciate it sooo much! Thanks again for helping me and my little family!!
Reply from Dario Hernandez
May 21st, 2025 04:31 PM
Happy to help! I hope yall are enjoying all the cookouts and memories!
Dario thanks for walking us through this process. Giving us knowledge and advice on the home buying process! Everything was soo smooth!! We appreciate it sooo much! Thanks again for helping me and my little family!!
Reply from Owner
January 8th, 2026 12:05 PM
We appreciate you taking the time to write this review, Seraiah! We are happy to hear Dario turned your homebuying experience around, with his professional demeanor and expertise. We hope you are enjoying your new home and look forward to working...
read more
Amazing experience! Would recommend watersone mortgage 100%
Reply from Owner
January 8th, 2026 12:05 PM
Thank you for this 5-star review, Lillian! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.
Everyone was amazing through the entire process. This is my first home and was very comfortable through the entire process. Highly recommend!!!
Reply from Owner
January 8th, 2026 11:26 AM
Thank you for your kind review, Alicia! Treating my borrowers with the highest level of respect is my number one goal. Thanks for trusting me with the purchase of your new home. It was my pleasure to serve you. Congratulations.
271–280 of 464
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions