Waterstone Mortgage - Austin, TX
Austin, TX
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Communication was great !
Reply from Clarissa Hernandez
November 7th, 2025 03:16 PM
I'm pleased to hear that you found communication to be great, Reyes. Ensuring clear and effective communication is a priority for me, and I’m glad it met your expectations. If there's anything more I can assist you with, please feel free to...
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Clarissa and her team did a phenomenal job assisting my wife and me throughout the intense loan application process. They not only walk and guide you through every step, but they also genuinely look out for the best interest of their clients....
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Reply from Owner
November 25th, 2025 02:50 AM
Thank you so much for this incredible review!It was an honor to support you and your wife through the loan process. We know it can feel intense at times, so I’m grateful we were able to guide you step-by-step and make sure you always felt informed...
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Clarissa and her husband embody the core values of honesty, integrity and commitment to there clients. Thank you for the great service!
Reply from Clarissa Hernandez
November 4th, 2025 03:20 PM
I'm truly thankful for your kind words, Raymond. It means a lot to know you found the service honest and dedicated. If you ever need further assistance or have more questions, feel free to get in touch.
Being a first time home buyer was not only nerve wrecking but also time consuming. Thankfully I came across this team, and not only they were knowledgeable with their job but they kept us updated all the way. Dario is the guy I worked with...
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Reply from Owner
November 25th, 2025 02:51 AM
Thank you so much for sharing your experience!Being a first-time homebuyer can definitely feel overwhelming, so it makes me incredibly happy to hear that our team was able to make the process smoother and keep you informed every step of the...
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As a first time homebuyer especially in 2025 was rough not only this team helped and guided me all the way but they also answered all my questions when me and wife were unsure. Dario was helping me keeps by me updated and whenever I had questions...
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Reply from Clarissa Hernandez
October 27th, 2025 04:42 PM
Tomas, I'm really pleased to hear that your first homebuying experience was guided smoothly. It's great to know that the support you received from Dario and me helped ease the process. If you have any more questions or need further assistance...
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It was an absolute pleasure to work with everyone on the team. Everyone was very nice aside from that what I like the most is with every bit of information that was given came education so that in every step of the process I was able to make...
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Reply from Owner
November 25th, 2025 02:52 AM
It means a lot to hear that you felt supported and educated throughout the entire process. Our goal is always to make sure every client understands each step so they can feel confident in their decisions, and I’m so glad that came through for...
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was an absolute pleasure to work with everyone on the team. Everyone was very nice aside from that what I like the most is with every bit of information that was given came education so that in every step of the process I was able to make an...
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Reply from Clarissa Hernandez
October 23rd, 2025 08:18 PM
DeShawn, I'm glad to hear how pleased you were with the experience. It's important to me that you felt informed and supported with each decision, and I'm happy to know the team contributed to that as well. If you ever have more questions or...
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Waterstone Mortgage Corporation - Clarissa Hernandez has received a review with 5 star rating from FRANK G
Reply from Owner
November 25th, 2025 02:53 AM
Frank, thank you so much for the 5-star rating!I truly appreciate you taking the time to share your experience. It was a pleasure working with you, and I’m grateful for the trust you placed in me and my team.If you ever need anything in the...
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Clarissa and her TeM are the best I have ever worked with.
Reply from Clarissa Hernandez
October 14th, 2025 04:25 PM
Francisco, I'm grateful for your generous feedback. It's meaningful to know that you had such a positive experience working with me and my team. If there's anything more I can assist you with in the future, please let me know.
Waterstone Mortgage Corporation - Clarissa Hernandez has received a review with 5 star rating from A G U
Reply from Owner
November 25th, 2025 02:53 AM
Rebecca, thank you so much for the 5-star review!I truly appreciate your trust and the opportunity to help you through the process. It was a pleasure working with you, and I’m so glad you had a great experience.If you ever need anything down...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions