Waterstone Mortgage - Pike Team, Albuquerque, NM
Albuquerque, NM
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
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Reviews from Web
Patrick and Jason were great in ensuring the process went smoothly.
Reply from Jason Pike
August 4th, 2025 02:18 PM
Thank you kindly. We were so happy to help you. Enjoy your new home.
for
Waterstone Mortgage Corporation - Jeff Gordon
Knowledgeable, thorough and prompt
Reply from Jeff Gordon
August 10th, 2025 03:55 PM
I appreciate your feedback, Irma. It's great to hear you found me knowledgeable, thorough, and prompt. Helping my clients feel informed and supported is important to me. If you have any further questions or need assistance in the future, I'm...
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Wes was very thorough and helped us in every step. Everything went very smooth. Highly recommend him.
Reply from Owner
September 12th, 2025 08:09 PM
I'm pleased to know that you found the process smooth and thorough. Assisting you every step of the way was my goal, and I'm grateful for your recommendation. If there's anything else you need in the future, feel free to reach out.
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Waterstone Mortgage Corporation - Jeff Gordon
Jeff and Kristen, were great to work with. Would definitely recommend them to anyone looking to buy or refinance a home!
Reply from Jeff Gordon
August 9th, 2025 03:25 PM
I'm thrilled to hear that you enjoyed working with Kristen and me, Tanja. It's wonderful that you felt comfortable recommending us to others looking to buy or refinance. Thank you for sharing your positive experience. If you ever have questions...
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Jason asked me at the very beginning of my loan application process how I would like to be addressed, and I answered that I would like to be called Laurie. Despite multiple reminders, Jason never once called me Laurie. While this fact may sound...
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Reply from Waterstone Mortgage
August 1st, 2025 08:22 PM
I’m truly sorry that your experience fell so far short of expectations. Your feedback is deeply disappointing to hear—and it’s clear that I let you down. I take full responsibility and genuinely apologize. This is not reflective of the level...
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Jason was helpful, took time to explai things and always available when we had questions
Reply from Jason Pike
August 1st, 2025 02:23 PM
Thank you so much. It was great working for you.
Everything was easily explained and Wes answered my questions very promptly
Reply from Wes Moore at Waterstone Mortgage NM...
July 30th, 2025 04:55 PM
I'm glad to hear that the explanations were clear and that I could provide prompt answers to your questions. It was a pleasure working with you, and I appreciate your feedback. If you have any more questions in the future, don't hesitate to...
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Very professiona, helpful and speedy process.
Reply from Shannon Schroeder
August 5th, 2025 08:50 PM
I'm glad to hear that you found the process professional and efficient. Helping you navigate smoothly and promptly is always my aim. Thank you for your kind words about my service and for choosing Waterstone Mortgage.
Jason and team were extremely detail oriented, kept us fully informed every step of the way, and made sure everything went smoothly with no hiccups.
Reply from Jason Pike
July 29th, 2025 03:27 PM
We appreciate your fantastic review. Attention to detail is something we prioritize, and we're pleased to know it contributed positively to your experience. Thank you for your business.
Shannon made the process east and was a pleasure to work with
Reply from Shannon Schroeder
August 5th, 2025 03:01 PM
I'm so glad to hear that you found the process smooth and enjoyable. It was a pleasure working with you as well. Thank you for your kind words and for trusting Waterstone Mortgage with your needs.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions