I had a thorough and very pleasant experience working with Caroline Edwards and her team during my refinance loan this month. From start to finish, Caroline was professional, knowledgeable, and genuinely caring throughout the entire process....

Reply from Owner

May 11th, 2026 09:16 PM

Thanks so much for your review, Ramona! Sounds like Caroline provided you with some top-notch customer service throughout your refinancing and we love hearing about that! We hope you're enjoying your new mortgage terms!!

Loved your open and frequent communication. The things that did not go well were out of your control

Reply from Mitch Medigovich

May 6th, 2026 11:59 AM

Ellis — thank you again for trusting my team and me through one of the most unusual negotiations I’ve ever been part of. Through all the twists and turns, you stayed patient, level-headed, and great to work with from start to finish.I also...

I work in Quality Control and Analytics, so I entered the home-buying process with a high bar for data accuracy and transparency. Caroline Edwards at Fairway didn't just meet that bar—she exceeded it.If you are looking for a lender who treats...

Reply from Owner

May 11th, 2026 09:14 PM

I'm at a loss for words, William. Thank you just doesn't seem to cut it. You carefully and diligently broke down so many of the "Whys" when it comes to lending. Those nuances often go unnoticed because a lender is working on those items behind...

Reply from Caroline Edwards

May 4th, 2026 06:44 PM

Thank you so much for such a thoughtful and detailed review. Coming from someone with your background in Quality Control and Analytics, that truly means a lot to me.It was a pleasure working with you. I really appreciated how engaged and intentional...

Caroline and Team are just the BEST! Worked with this client over a year. Thank you for your commitment and Awesome work.

Reply from Caroline Edwards

April 28th, 2026 07:23 PM

Thank you Richard. The most fulfilling transactions for me is when we help people that have worked hard to obtain the American Dream and to be a part of it, is such a privilege. Your professionalism and great negotiation skills helps every...

Mitch was so responsive, and the process was very clear! He made it very easy!

Reply from Mitch Medigovich

April 25th, 2026 12:22 AM

Thank you Caroline! Congratulations on your new home. I pray that your new home serves your family for as long as you need.

Mitch and his team made the mortgage process as smooth and easy as possible. I had been warned by others that the process could be difficul, but that was not our experience at all. Mitch was always very responsive to questions and contacted...

Reply from Mitch Medigovich

April 21st, 2026 05:38 PM

Thank you so much for the fantastic review Tim! Building the systems to respond and provide a high level of service has been a life long mission of mine. My work doesn't end at closing, I like referring to myself as Your Lender for Life. Congratulations...

Mitch and his team were extremely easy to work with. My client and I appreciate his attentiveness, frequent updates, and professionalism.

Reply from Mitch Medigovich

April 20th, 2026 03:45 PM

Thank you for the amazing Review Nancy! Our Team delivers that type of experience every time. It's not just a one off for sure. :) Kudo's to you on helping find the perfect home and orchestrating such a smooth home buying experience for your...

Chris is always awesome to work with!

Reply from Owner

April 30th, 2026 03:44 PM

Thanks for your kind review, Kylon! Closing loans is always a breeze when working with terrific realtors like you! Hope to see you again soon!!

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About

At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021.

Our Branch

3870 - Houston TX

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Disclaimer

Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289). 4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity. Legal Disclosures: bit.ly/FIMCDisclosures

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