Fairway Home Mortgage, El Paso, TX
El Paso, TX
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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24 hours
Wed
24 hours
Thu
24 hours
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Personalized attention, process monitoring, process traceability information, and signing directly at home.
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Communication was amazing, any question was answered timely. We didn't really have a lot of questions becasue every step of the process was explained in detailed.
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Great communication
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The communication was great. The most frustrating part was your text system... my husband and I got some texts and din't see others during the whole 45 day process.
Reply from Aaron Bush
April 13th, 2026 09:34 PM
Thank you Kathryn! Lucas mentioned that your phone carrier was having group text issues during your closing period. Totally get that it's frustrating when that happens, but we made sure that nothing prevented you from closing. We are grateful...
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Got the loan but not you but underwriter is not understanding and could use some different approaches to get and understand customer needs and how much they really demand about paperwork that some common sense would take care of
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Reply from Aaron Bush
April 7th, 2026 07:17 PM
Thank you Gary! We get that it's frustrating to provide additional documentation. We don't like paperwork either, but when it's necessary we have to get it. We're so glad you had a great experience other than that!
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The responsiveness was very appreciated and at the end we had entrusted a rate match that fairway did not have to match but the team stood by their word and followed through and that is very much appreciated. I will speak highly of the honesty...
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Team was very helpful and answer questions quickly,
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The best service out there!
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Great communication
Reply from Aaron Bush
March 20th, 2026 01:02 PM
I appreciate your feedback, Jamie. I'm glad to hear you found the communication effective. If there's anything else I can assist you with, feel free to let me know.
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Central Standard Time (CST)
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures