Fairway Home Mortgage, Charlotte, NC
Charlotte, NC
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
Location & Business Hours
Business Hours
Wed
24 hours(Open now)
Thu
24 hours
Fri
24 hours
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Professionalism and accuracy.
I had many questions, as this was the first time I purchased a home on my own. Chris answered them all and never rushed through as if in a hurry to get to his next client. I also felt confident in the answers he gave. He is amazing.
Matt's work on credit report.issues always a live person answering phone calls don't remember getting many voice mails and when I did response was a always prompt close contact a real ally
Matt was on top of everything in order to get us a timely and smooth closing. He checked in almost daily and when he wasn't in touch, his assistant (Charity) took over. He even attended our closing (first time we've ever seen this type of service)....
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Already did. Honesty. Diligence... Every encounter. Every conversation. Every exchange. Every day. Set expectations. Met expectations. Exceeded expectations. Matt came to the closing to offer hisSupport and expertise as well as making certain...
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This was by far the worst customer experience. The process started off great and then quickly went downhill. The biggest issue was lack of communication. At one point I was begging for a phone call or email. I was also strong armed into using...
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The customer service was great. They didn't mind answering whatever question I had. They were prompt in responding. And were very professional.
Every step of the process was communicated and each step Chris made sure he followed up with either any questions I had or if it was anything I need to pay attention to and provide documents. Anytime I had a concern Chris made sure he answered...
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Kim has been very helpful during this entire process
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Kim was friendly as always and is great to engage with. When we were able to engage with her. We constantly had to chase her, especially when we received contradictory information or something arrived from her team that didn't make sense. And...
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Central Standard Time (CST)
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures