

Fairway Home Mortgage, Grayslake, IL
Grayslake, IL

At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 8 PM
Wed
8 AM to 8 PM
Thu
8 AM to 8 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Close was on time and we didn't have an issue at close, so that was really good
We were extremely pleased with Jim and his team. Jim kept us well informed throughout the process of obtaining our mortgage. We highly recommend Jim and his company to anyone needing a mortgage. Update 3/23/36: We again worked with Jim and...
read more
Reply from Owner
November 14th, 2025 09:14 PM
Don: Thanks so much for the great rating. You were both an absolute pleasure to work with and we look forward to hearing from you again!
Jim was available whenever we needed to discuss the loan. Jim goes beyond our expectations. He truly wants us to get the best financial deal. We appreciated all the communication he and his office staff gave us throughout the process.
Reply from Jim Strachan
November 14th, 2025 09:48 PM
I'm glad to hear that you had a very positive experience with your loan process, Donald. It’s important to me to be accessible and ensure that you receive the best financial options. I'm pleased that I could meet your expectations and provide...
read more
Clear, constant communication.
Reply from Jim Strachan
November 14th, 2025 10:24 PM
Thanks, Susan! It's our trademark. It was truly a pleasure working with you.
Jim
Jim, Heather, Christa and the whole team were very pleasant to work with. They were very fast to act and communicated effectively. They were amazing at helping us get our beautiful home. We are grateful!
Reply from Jim Strachan
November 14th, 2025 11:00 PM
Awww! What a great review. Thanks, Elaine! I am sharing this with the team. It will make them (and me) very happy! Many, many happy wishes for you and yours in your new home. Thanks for using the Iron Home Mortgage Team. WE are the ones who...
read more
Very easy to work with and good with communication
Communication was great, I loved the weekend updates that we received so we felt like we were on top of things
The communication from the team every week to all parties involved in our purchase transaction was incredible! At the end of every week we were updated what was still outstanding and what progress was made throughout the week. Their App made...
read more
The communication from the team every week to all parties involved in our purchase transaction was incredible! At the end of every week we were updated what was still outstanding and what progress was made throughout the week. Their App made...
read more
Jim and his team do a fantastic job at communicating, providing options, and getting things accomplished efficiently. From start to finish I felt they were on my side, which in this business is a rare thing to find, and rarer still to have...
read more
81–90 of 781
About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Central Standard Time (CST)
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures