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Fairway Home Mortgage, Greenwood, IN
Greenwood, IN
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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24 hours
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24 hours
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24 hours
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Reviews from Web
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Heather answered questions, made everything clear, and was easy to get in touch with.
Reply from Team Neuner
February 26th, 2026 04:57 PM
Thank you for your feedback, Abigail. We are glad to hear that we could provide clarity and be available to assist whenever you needed. Ensuring a smooth and transparent process is a priority for me at Fairway Home Mortgage. If any further...
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The communication was great ! also they helped us throughh everystep of the way especially when there was questions at any point . those questions would be answered at 7Am to 8PM . work around the clock and overall super easy and great experienc!!...
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Reply from Team Neuner
February 26th, 2026 04:57 PM
We are really glad to hear that communication was smooth and that you felt supported throughout the process, Janson. Ensuring your questions were answered promptly and thoroughly is a priority for our team. It's encouraging to know that you...
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I feel like there was a lack in communication between team members specifically with the underwriter. Asked multiple times for information that was already provide.
Reply from Team Neuner
February 24th, 2026 06:31 PM
Thank you for sharing your feedback. We genuinely appreciate you taking the time to do so.During the underwriting process, updated documentation is often required when timelines extend or when financial items change. While it may have seemed...
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We cannot say enough wonderful things about Heather Neuner and her entire team! From day one, they made what could have been a stressful process feel smooth, organized, and completely manageable. Heather was incredibly knowledgeable, patient,...
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Reply from Team Neuner
February 24th, 2026 06:33 PM
We truly can’t thank you enough for taking the time to share this. It means more to our team than you know.Helping families navigate the home financing process is something we take seriously. Buying a home is a big deal — emotionally and financially...
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The efficiency
Reply from Team Neuner
February 24th, 2026 06:35 PM
Katherine, we appreciate your positive feedback. We are pleased to know that you found the service efficient. Providing a smooth experience is always our goal at Fairway Home Mortgage. Please feel free to reach out if there's anything else...
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Heather and her team did a phenomenal job taking care of us! We had a very complex and messy financial situation. They went above and beyond to take care of us and get us the best deal possible. We will definitely recommend our friends, family,...
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Reply from Owner
February 24th, 2026 06:34 PM
Thank you so much for your kind words. Truly.Every financial story is different, and sometimes the more complex situations just require more strategy, creativity, and persistence. We never shy away from that. Our job is to find solutions and...
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We had a very complex and messy financial situation. Heather and the team did a phenomenal job taking care of us, communicating with us, and making sure we got the best.
Reply from Team Neuner
February 17th, 2026 06:13 PM
We are grateful for your feedback, Rory. Navigating complex financial situations can be challenging, and we are glad we could assist you in finding the best solution. Clear communication is always a priority for us and we are pleased it made...
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Heather and her team guided us through this process with no issues. They were readily avialble to answer and explain any questions. They went above and beyond to meet our needs!
Reply from Owner
February 17th, 2026 06:10 PM
Sarah, we are glad to hear that Team Neuner made your experience smooth and addressed all your questions effectively. It’s important to us that you felt supported throughout the journey. Should you have any more questions or need assistance...
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Heather and her team guided us through this process with no issues. They were readily avialble to answer and explain any questions. They went above and beyond to meet our needs!
Reply from Team Neuner
February 17th, 2026 06:08 PM
We are glad to hear that you felt well-supported throughout the process, Daphne. It's important to us to be available and helpful for any questions you might have, and we are pleased that our efforts met your needs. If there's anything else...
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Team Neuner has received a review with 5 star rating from Nichole S
Reply from Owner
February 17th, 2026 06:05 PM
It's great to hear that you appreciated the communication throughout your experience, Nichole. We understand how important it is to address every question, and we are glad we could offer the patience needed. If you have any more queries or...
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Our Branch
Time Zone
Central Standard Time (CST)
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures