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Fairway Home Mortgage, Westerville, OH
Westerville, OH
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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Business Hours
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24 hours
Sat
24 hours(Open now)
Sun
24 hours
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Reviews from Web
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I got to know Justin personally and professionally and he was fantastic to work with. He was responsive, timely and informative. I had many questions and he answered each one in detail and quickly. I enjoy his positive atitude and I have a...
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Reply from Justin Neal
August 13th, 2026 01:28 PM
Brett, I'm grateful for your kind words and trust in my abilities, especially given your extensive experience with home purchases. It's great to know that my responsiveness and detailed communication contributed to a smooth process for you....
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Justin made the loan application process as simple as possible. His communications were punctual and his instructions were clear . I am please that we were referred to Justin by our realtor, and I am happy to refer friends and family to Justin...
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Reply from Justin Neal
August 11th, 2026 07:22 PM
Kevin, I'm pleased to hear that the loan application process was straightforward and that my communication met your expectations. It's great to know that you felt comfortable with my guidance, and I truly appreciate your willingness to refer...
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speed of execution. clear definition of documents and processes
Reply from Justin Neal
August 6th, 2026 07:05 PM
Raj, I appreciate your feedback on the speed of execution and clarity in defining documents and processes. It's important to me that everything is straightforward and efficient for you. If you have any further questions or need assistance,...
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Bryan always had our best interest in mind and answered every question in a way we could understand.
Reply from Bryan Nier
August 10th, 2026 09:56 AM
I'm grateful for your kind words, Carl. Thank you for trusting our team!
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When we had questions Shara always had the answers.
Reply from Shara Miesse
August 4th, 2026 06:42 PM
Thank you, Susan. I'm pleased to know that I could provide the answers you needed. If you have any more questions or need assistance in the future, feel free to reach out. I'm always here!
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Great communication, felt very supported and Bryan always made sure we felt comfortable with the process and answered all our questions .
Reply from Bryan Nier
August 10th, 2026 09:58 AM
Thank you, Taylor. Our goal is to help you every step of the way. We will be here for you beyond closing if you need anything. Congrats!
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Shara and her team treated me like a person and not just a number. They were efficient, prompt, and communicated well. I really felt like a priority.
Reply from Shara Miesse
August 4th, 2026 06:44 PM
Thanks Marie! We loved working with you also - if you ever need anything we are always here to help!
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Bryan is the hardest working individual. He was always available no matter what time of day and was very thorough in explaining things to us.
Reply from Bryan Nier
August 10th, 2026 09:59 AM
Thank you, Jim! Congratulations to you and your family! I appreciate you taking the time to complete this and for your kind words.
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Great communication, quick response time, communication over phone and email, and willing to explain things in further detail as needed
Reply from Justin Neal
August 6th, 2026 07:05 PM
Samantha, I appreciate your kind words about my communication and responsiveness. It's important to me to ensure everything is clear and well-explained throughout the process. If there’s anything else you need, feel free to reach out.
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Five Essential Elements of Excellent SupportActive Listening – Taking the time to truly understand what I have to say.Availability – Being accessible and ready to help when needed.Addressing My Concerns – Acknowledging and taking my questions...
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Reply from Shara Miesse
August 4th, 2026 06:45 PM
Thank you for highlighting these key elements, Solinar. I'm pleased to know that my support met your expectations in these areas. If there's anything else I can assist with, please feel free to reach out. Congrats to you both!
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Central Standard Time (CST)
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures