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Fairway Home Mortgage, Westerville, OH
Westerville, OH
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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24 hours
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24 hours
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24 hours
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Reviews from Web
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The communication back and forth between myself and Justin is what made the experience great. Justin was able to answer all of our questions in a very precise manor and made the entire loan process very simple.
Reply from Justin Neal
December 5th, 2025 05:48 PM
I'm glad to hear that the communication we had helped make your experience a positive one. Answering your questions clearly and making the loan process simple were important to me. I appreciate you taking the time to share your thoughts, and...
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Justin was helpful, responsive, and kept things straight forward! We closed on time, navigated a couple of hiccups and he kept the process very smooth
Reply from Justin Neal
December 8th, 2025 06:46 PM
I'm glad to hear that you had a straightforward and smooth experience with your mortgage process. It was my pleasure to help you close on time and navigate any challenges along the way. If you need any assistance or have questions in the future,...
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Chris Beal
We went back to Chris for refinancing and it was just as smooth as expected. Thank you chris again for everything that you helped us with throughout the process. You made it so easy to understand and I really do appreciate you always taking...
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I define Bryan and hid team with 3 words: communications, responsive and commitment.
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Justin is thoughtful and very knowledgeable. He's always on top of every task that needs completed and send reminders. He calls when needed.
Reply from Justin Neal
December 8th, 2025 06:46 PM
Thanks for your kind review, Virginia. I appreciate you noting my thoughtfulness and efforts to keep on top of tasks. It's great to hear that the reminders and calls were helpful for you. If there's anything else you need in the future, feel...
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Justin answered all questions so that we understood everything. He reached out frequently to ensure that we didn't need anything and to keep us informed in the process.
Reply from Justin Neal
December 8th, 2025 06:47 PM
It's great to hear that you felt well-informed and supported throughout the process. I'm glad that I could answer all your questions and keep in touch along the way. Thank you for taking the time to share your experience with Fairway Home Mortgage....
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Customer service
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Great quote, quick response and a general intrest in helping me through the process
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Keeping me up dated and what to expect
thanks to everyone
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My loan officer was responding to all the questions I had. He was a stressful journey but she makes it sounds great.. I know she is good at what she is foing doing .
Reply from Shara Miesse
August 4th, 2026 07:03 PM
Thank you Raissa - what a kind review! I know the mortgage process can feel stressful at times, especially when it's your first time so I'm really glad I was able to answer your questions and help make everything feel a little easier along...
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Central Standard Time (CST)
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures