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Fairway Home Mortgage, Salem, OR
Salem, OR
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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24 hours
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24 hours
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24 hours(Open now)
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Reviews from Web
good communication and quick responses! Carmen was very helpful in steering us in the right direction and making sure everything moved as smoothly as it could.
Reply from Carmen Babb
July 6th, 2026 05:52 PM
Hi Cheyenne! Thank you so much for the great review! I enjoyed working with you so much and I appreciate your partnership working together to make everything go so smoothly on your home loan! I'm so excited for you and your new home! Congratulations...
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The ability to do so much remotely.
Reply from Carmen Babb
June 19th, 2026 08:50 PM
Hi Ann! I'm so happy you enjoyed the convenience of being able to do everything remotely! Thank you so much for the great review, and congratulations on your closed loan! It was a pleasure to work with you!
Carmen Babb - Fairway Home Mortgage has received a review with 5 star rating from Jenny S
Reply from Owner
May 13th, 2026 03:41 AM
Thank you so much, Jenny, for the 5-star review! My goal is always to provide the best customer service and communication for every transaction, so a 5-star review is confirmation that I did my job! Thank you again! I'm always here to help...
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Consistent updates, support through the process, added options for moving needs/set up of utilities etc.
Reply from Carmen Babb
May 13th, 2026 03:43 AM
Thank you SO much for the great review! It always means so much to me to hear that people appreciate the systems I've worked so hard to build and the communication I care so much about! THANK YOU and congratulations on a smooth closing! :)
I found that you and your team were generally responsive and answered questions promptly
Reply from Carmen Babb
June 19th, 2026 08:51 PM
Thank you, Alex! We do our best to be responsive and answer questions quickly! It was an absolute pleasure to help you and I'm always here to answer any questions you may have any time! Congratulations again on your new home! :)
Carmen and her team were excellent from the very first time we reached out to them. They guided us through a long process of preparing to purchase a new home, breaking everything down into manageable steps. Carmen's communication was clear...
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Reply from Owner
April 28th, 2026 06:28 AM
Brittany, thank you so much for the wonderful review! It was such an honor to work with you and so rewarding to see our teamwork and planning come together! I'm beyond excited for you guys and I hope you LOVE your new home in that beautiful...
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Carmen has now helped us with a loan three times and she always makes the magic happen. This time was our easiest process yet and her quick work on our loan helped us move quickly to buy our home.
Reply from Owner
April 28th, 2026 06:33 AM
Sarah, thank you so much for the great review! I appreciate it so much! I always love helping you guys with your home loans, but this one felt the most special because of how much we planned together and worked to make this happen. I'm so happy...
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Smoothest mortgage process ever. Didn't need as many documents as I thought we would. Fast approval so we could get the house we wanted.
Reply from Carmen Babb
April 28th, 2026 06:36 AM
Thank you so much for the outstanding review! It was such a pleasure to help you with your home financing, and I'm so thankful for your continued trust. It means the world to me that you've trusted me for THREE home loans now! :) I'm always...
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Excellent communication. The entire process was clearly explained. Efficient and effective staff, attentive at all times.
Reply from Carmen Babb
April 28th, 2026 06:45 AM
Thank you, Claudia! Your review means the world to me! Communication is the absolute core of my entire business and I'm so thankful you experienced and appreciated that! It was such an honor to help you buy your very own new home and I'm so...
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Helped get credit scores up to be in position to buy house
Reply from Carmen Babb
April 22nd, 2026 03:07 AM
Thank you so much for the 5-star review, Collin! Thank you for working with me to complete your plan for credit scores and finding the perfect plan for you to buy your perfect home! I LOVE that house you bought and I'm so happy for you! Congratulations...
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Pacific Standard Time (PST)
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures