

Fairway Home Mortgage, Phoenix, AZ
Phoenix, AZ

At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
We had an outstanding experience working with Tom Maison at Fairway Mortgage for our Phoenix home loan. Tom is an exceptional mortgage lender—professional, knowledgeable, responsive, & incredibly easy to work with. His communication throughout...
read more
I had a great experience working with Tom! He was highly recommended by my realtors, and both Tom and his team made sure the home buying process was as smooth as possible. He was always available to answer my questions and help me throughout...
read more
Reply from Owner
September 8th, 2026 08:16 PM
Hi Katy - so happy for you getting into your new home, and it was an absolute pleasure working with you. I'm glad you found the process smooth as that's always the goal, and I'm always here to help. Enjoy having a place to call your own!
Great team & communication!
Reply from Owner
August 22nd, 2026 12:37 AM
I'm grateful for your kind words, Mark. It's nice to hear that you found my communication to be effective. If there's anything else I can assist you with, feel free to reach out, always here and happy to help!
Great team and communication was very good
Reply from Tom Maison | Fairway Independent Mo...
August 21st, 2026 12:03 AM
I'm grateful for your kind words, Mark. It's nice to hear that you found my communication to be effective. If there's anything else I can assist you with, feel free to reach out, always here and happy to help!
Tom was always easy to reach and made the process less stressful.
Reply from Tom Maison | Fairway Independent Mo...
August 11th, 2026 10:01 PM
Hi Julia, a stress-free loan process is always the goal for our first time homebuyers, glad to hear you were happy with the process and please reach out if there's anything you need in the future. Always happy to help!
Tom was great!! He made the whole process easy and was always there to answer any questions my wife and I had. He’s a professional who knows his stuff! I highly recommend him and Fairway Mortgage.
Reply from Owner
August 11th, 2026 09:52 PM
Thanks for the great 5 star review, Vince! Glad to hear the process was easy for the purchase of your new home here in AZ. Thanks for your trust and making the process an easy one with your quick responses, always here to help!
Tom was on top of it every step of the way!
Reply from Owner
August 10th, 2026 10:25 PM
Thanks for the kind review, Brantley! I was truly happy to see us get to the finish line on your VA loan and hope you enjoy your new home now that you've relocated here in Arizona. Keep pulling those slots!
Great experience all around. Efficient process, and the team handled everything perfectly. Would definitely use Fairway again!
Reply from Owner
August 5th, 2026 07:05 PM
Thank you, Nick, for your kind words. I'm grateful that you found it easy to work with me and that I could keep you informed throughout the process of buying your second home. I hope the cabin brings joy to your family and is a success as a...
read more
Tom's approach is personable and professional. He is extremely knowledgeable, responds quickly, and communicates clearly throughout the entire process. Most importantly, he genuinely makes you feel like he's working to put you in the best possible...
read more
Reply from Tom Maison
August 4th, 2026 07:45 PM
Hi Art - working with repeat clients is truly one of my favorite things about this business. I'm grateful to have earned your trust for your mortgage needs and am always here to help. Thanks for the kind words and I'm sure we'll be in touch...
read more
Easy communication
Reply from Tom Maison
August 4th, 2026 07:46 PM
Charles, I'm glad to hear that communication was easy for you. Thank you for choosing to work with me and Fairway Home Mortgage, and I appreciate your positive feedback!
10 of 1666
About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures