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Fairway Home Mortgage in Madison, WI

Fairway Home Mortgage, Madison, WI

Madison, WI
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At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
94%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • J
    Jacob R
    Stoughton, WI
    Posted on July 3rd, 2024 01:06 PM
    Bob has been very helpful and attentive throughout the entire loan experience
    Reply from Bob Martin
    July 9th, 2024 07:34 PM
    Thanks Jacob for the opportunity to work with you both again...I truly appreciate that; that means a lot to me. So thank you!
  • A
    Andrew N
    Janesville, WI
    Posted on July 3rd, 2024 01:07 AM
    Everything from beginning to end. Willing to work around my work schedule & the caring of your health when you're down and out. Made the process as easy as possible & willing to answer any question I had & always called back when I left a voicemail....
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    Reply from Bob Martin
    July 3rd, 2024 02:13 PM
    Thanks Andrew, I appreciate the nice comments! It was truly my pleasure to get to work with you, I appreciated your attention to details and getting "things" done in a timely fashion, that sure made the process a lot easier/smoother! Take care...
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  • K
    Karyn K
    Madison, WI
    Posted on July 2nd, 2024 09:28 PM
    Very prompt in responding and following up on all docs and any issues
  • D
    David L
    Fitchburg, WI
    Posted on June 27th, 2024 08:38 PM
    Frequent and clear communications. Coordination with my former girlfriend to limit my need to get involved with her equity stake from the refinance.
    Reply from Bob Martin
    June 28th, 2024 01:36 AM
    David it was my pleasure to help you with this situation...thank you for taking time to do this for me and I look forward to working with you on a refi when rates come down.
  • D
    Daniel P
    Lodi, WI
    Posted on June 27th, 2024 12:16 PM
    Communication and follow-up.
    Reply from Joan Sergenian
    July 9th, 2024 12:46 PM
    Thank you Dan for your 5 star review! It was my pleasure to work with you.
  • D
    Daniel P
    Posted on June 27th, 2024 12:00 AM
    Joan did a wonderful job helping me with my refi. I strongly recommend her and Fairway Mortgage.
  • K
    Kate V
    Madison, WI
    Posted on June 21st, 2024 10:48 PM
    Joan is very knowledgeable and helpful. She is also very professional and patient. I enjoyed working with her, she was responsive to my questions.
    Reply from Joan Sergenian
    June 21st, 2024 11:04 PM
    I'm so glad to hear that you had a positive experience, Kate! Your kind words mean the world to me. It was absolutely my pleasure to guide you through the process and to answer your questions. Helping clients like you is why I love what I do...
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  • SFTP
    G
    Gavin J
    Verona, WI
    Posted on June 21st, 2024 09:24 PM
    Mike, I've known you for years. You were an incredible help with our home buying process and I can't begin to explain how grateful I am for your assistance with everything. You were timely, answered all of our questions, and I truly don't think...
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  • K
    Kane B
    Madison, WI
    Posted on June 17th, 2024 11:01 PM
    Her personality and doing her best to make a connection with me as a client.
    Reply from Joan Sergenian
    June 21st, 2024 11:05 PM
    I'm absolutely delighted to hear that you had such a positive experience, Kane. It's always my goal to make genuine connections with my clients and provide them with the best service possible. Your feedback is greatly appreciated, and it was...
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  • SFTP
    M
    Matthew M
    Mcfarland, WI
    Posted on June 14th, 2024 08:29 PM
    Great communication and friendly service!
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    About
    At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Central Standard Time (CST)
    Disclaimer
    Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289). 4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity. Legal Disclosures: bit.ly/FIMCDisclosures