Fairway Home Mortgage, Madison, WI
Madison, WI
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Joan being there whenever we reached out. Outside of normal work hours is not expected but she always does with no complaints.
Reply from Joan Sergenian
February 11th, 2026 03:12 PM
Thank you, Clay, for you continued trust in me to help you with your mortgage. Appreciate you both!.
for
Prompt responses and clear communication
for
Communication was great with Mike, he walked us through a lot and was a huge help in purchasing our first home
You helped us greatly in a time crunch! Easy to get ahold of and we were able to quickly get what was needed to you.
Reply from Joan Sergenian
February 11th, 2026 05:21 PM
I am thrilled for you both! Talk about making things happen fast. Offer to close in less than a couple of weeks. Congratulations and thank you for your trusting me to assist you.
Joan Sergenian has received a review with 5 star rating from Courtney M
Heather Mitchell, and everyone at fairway home mortgage went way out of there way to make our home buy experience painless and the communication was outstanding any questions were answered in a very timely manner. (You don't just get a home...
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Abbey is so informative, proactive, and just easy to work with. I always felt like I had all the information I needed to make any big decisions. I could tell she was on my side and wanted me to get the best rate I could.
Excellent communication and attentiveness. Very willing to provided detailed explanations to any questions I had.
Reply from Joan Sergenian
February 11th, 2026 05:25 PM
Ben, thank you for your review and thank you for trusting me with your mortgage loan in assisting you with your new home purchase. I appreciate your business and conratulations!
Abbey was thourough and always helpful. We previously worked with her to buy our first home and we were excited to work with her a second time to purchas our second home. She is the best!
Joan Sergenian has received a review with 5 star rating from Ben M
Reply from Joan Sergenian
February 11th, 2026 05:32 PM
Thank you for my 5 star review! I enjoyed working with you both!
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures