Fairway Home Mortgage, Madison, WI
Madison, WI
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Thatnks to Joan and staff, we had a pleasant re-finance experience. Prompt attention to our questions and concerns made the difference!
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Bob Martin has received a review with 4 star rating from Stephanie P
Reply from Owner
April 23rd, 2026 01:08 PM
Stephanie, I'm confused....you previously rated me 5-Stars and commended me on being "accommodating to my schedule and was very thorough with explaining what the numbers mean, etc.".Did something change from your previous rating? I thought...
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He was acommodating to my schedul and was very thorough with explaining what the numbers means, etc. There were a couple errors made but he fixed them after a few reminders
Reply from Bob Martin
April 15th, 2026 03:34 PM
Stephanie, thank you for taking the time to provide this feedback for me....I appreciate that and look forward to maybe working a refi for you, but not sure with the rate you locked into if that will be a possibility going forward. Enjoy your...
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Joan Sergenian guided us through the buying and loan process flawlessly. Her knowledge and expertise was demonstrated at every step. We especially appreciated her patience as she explained details that to us were complex. Her tireless kindness...
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Reply from Joan Sergenian
April 15th, 2026 04:39 PM
THANK YOU ROSE! I really appreciate the kind review. It was such a pleasure working with you both! Congratulations on your new home.
Joan
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Easy and smooth process
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Bob and his team at fairway mortgage are highly competent very responsive and both easy to work with and effective.
Reply from Owner
April 15th, 2026 03:33 PM
Keith, thanks for allowing me to work with you for that last 20 years....I truly appreciate that! Looking forward to when rates are such we can work together again on a refi for you!
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Bob Martin and his team are totally competent in every aspect of mortgage financing. They are also very responsive and helpful at every step of the process.
Reply from Bob Martin
April 9th, 2026 06:28 PM
Thanks Keith! I appreciate you taking time to do this review and your kind comments. I am so grateful that we have done business together for like 20 years, I think we decided...that says a lot right there. Thank you for allowing me to work...
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Thank you for helping me Bob made it very easy to refinance and was very helpful
Reply from Bob Martin
April 9th, 2026 12:59 PM
You are most welcome, I'm happy to have been able to make this all work for you. If the rates dictate it, we will look at one more refi, but given the rate we got for you and the current "situation" I"m not so sure that will be an option. Congrats,...
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Mike was very responsive, helped move the process along, and answered our questions as we had them.
Fast Responses. Kept updating me. Made it look simple.
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures