Fairway Home Mortgage, Durham, NC
Durham, NC
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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From start to finish my customer experience was amazing! Rob and the Fairway team promptly processed my loan request and met my closing deadline.
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Excellent communication. We were kept informed of the process and updated regularly. Closing was easy and smooth.
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The entire process working with Rob was fantastic. He handled all of our questions and kept us informed of everything throughout the entire process and that made getting our mortgage as stress free as getting a mortgage can be
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Fairway Home Mortgage
The entire process working with Rob was fantastic. He handled all of our questions and kept us informed of everything throughout the entire process and that made getting our mortgage as stress free as getting a mortgage can be
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Reply from Owner
August 10th, 2026 12:00 AM
Thanks, Paul! It was truly a pleasure working with you and Chris. I really appreciate you taking the time to leave such a thoughtful review. I'm glad I could help make the process as smooth and stress-free as possible. Congratulations again...
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clear communication
Reply from Rob Downing
April 3rd, 2026 04:08 PM
I'm pleased to know you found the communication clear. It was great to work with you, and I appreciate you sharing your feedback.
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Rob was great throughout the entire process. He was knowledgeable and patient. I was uneasy about the process and he communicated clearly and quickly making the process as painless as possible. I highly recommend Rob and his team.
Reply from Rob Downing
March 6th, 2026 02:12 PM
Linda, I'm pleased to hear that I could make the process clearer and more comfortable for you. Your trust means a lot, and I'm glad that my communication helped. I appreciate your recommendation and thank you for allowing me the opportunity...
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Fairway Home Mortgage
Rob was great! He kept me us updated each step of the way and had the buyers cleared to close a week early! Cant beat that m:)
Reply from Owner
March 10th, 2026 12:00 AM
Thank you! I truly appreciate the kind words. It was great working with you, and I’m so glad we were able to make it a smooth process and get it cleared early. That’s always a win for everyone involved! Let’s do another one soon!
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I really got a lot out of the voice instruction videos where Rob explained things while, at the same time, being able to show his screen. It was like we were in his office.
Reply from Rob Downing
February 23rd, 2026 03:52 PM
I'm glad that the voice instruction videos were helpful for you, Denise. Providing a clear and accessible explanation is important to me, so I'm pleased to know that the format made it feel like you were right in my office. Thank you for your...
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Fairway Home Mortgage
Fairway Home Mortgage has received a review with 5 star rating from Denise D
Reply from Owner
March 10th, 2026 12:00 AM
Thanks Denise!!
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Rob, thanks for always being patient and thoughtful in helping us think through these decisions
Reply from Rob Downing
February 23rd, 2026 03:53 PM
Corye, I'm grateful for your feedback! Helping you navigate these decisions is important to me, and I'm glad it made a difference in your experience. Thank you for your trust.
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures