

Fairway Home Mortgage, Lake in the Hills, IL
Lake in the Hills, IL

At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Communication. Follow through. Just on point every step of the way. Portal for documentation was user friendly. Jen was also fantastic at explaining things through the process.
It went great
Probably worst experience I have had. The lack of communication thru the process is beyond me. Started this process at the Oct still to this day have not gotten a pre approval letter or anything regarding what's going on other then a email...
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Reply from Owner
January 9th, 2026 01:04 PM
Michael, Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to our attention.
From start to finish, our first home purchase was made super stress free (as much as it can be) by working with Fairway. Highly recommend!
Reply from Owner
January 9th, 2026 01:04 PM
Thank you Jeremy for the taking the time to write this review. We appreciate you as a client and glad you were very happy with our team here!
The entire process was really smooth and much less stress than other friends have said about their experiences. Ryan was knowledgeable and very timely with everything!
Great communication and knowledge. It was a very easy going process and all our questions were answered.
Very professional & attentive! Made for a stress free process.
The knowledge Katherine has made us comfortable
Bob Heard has received a review with 5 star rating from Jeanette A
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures