Sarah Cook
Mortgage Loan Officer | NMLS# 2614293
Sarah is a former school teacher and believes in the power of education. She is happy that education can still be a huge part of her life and career as a lender. Sarah’s goal is to ensure that borrowers have all of the information that they... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
Sat
9 AM to 12 PM
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Reviews from Web
Very personable and friendly. Made everything easy to understand. Help through any hiccups. Timely and professional.
Wow, the customer service here is amazing! They genuinely care about my business and my personal account. Everyone is so friendly and always smiling, it’s wonderful. I just wanted to express my gratitude to Shardaye Howell and Nicole Gonzales...
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Reply from Owner
June 29th, 2025 12:00 AM
Gustavo, thank you for the kind words. We're so glad to hear you've had a positive experience managing both your business and personal accounts with us. We appreciate you being a part of our Central Bank community!
Working with Davis Neal was a great experience. He was friendly, helpful, and extremely knowledgeable throughout the mortgage process. Davis kept everything on track from start to finish and made sure I understood each step along the way. He...
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Reply from Owner
June 29th, 2025 12:00 AM
Thank you for the kind review, Matt. We're glad Davis made the mortgage process smooth and easy to understand and It's great to hear he's earned your trust time and again. We appreciate the opportunity to work with you!
My son went into the south national central bank to open an account and Karen at that branch and she was the sweetest most kind person! She made the new account process easy! Thanks for all you do Karen!
Reply from Owner
April 29th, 2025 12:00 AM
Felicia, thanks for sharing your positive experience about Karen at our South National branch! If you or your son ever need any further assistance, please don’t hesitate to reach out. We’re always here to help!
We recently worked with John at Central Bank to secure a HELOC loan, and we couldn’t be more impressed. John was incredibly helpful throughout the entire process—always on top of things, quick to respond, and very communicative. He made what...
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Reply from Owner
April 29th, 2025 12:00 AM
Kerri, thank you for taking the time to share such a detailed and thoughtful review. It's wonderful to hear that John provided such excellent support throughout your HELOC process. We’re glad it was a smooth experience and truly appreciate...
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I have to say I had a great experience with Nicole, a teller at the drive-thru at Central Bank S National. She was incredibly professional, kind, courteous, and efficient. I came in with a few concerns, and not only did she listen attentively,...
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Reply from Owner
April 29th, 2025 12:00 AM
Jasmine, thank you for sharing such a thoughtful and detailed review. We’re thrilled to hear that Nicole provided you with the professional and attentive service you were hoping for. It's clear she made a lasting impression, and we’ll definitely...
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I love Central Bank, great company with great employees! Emily Wills is also so kind and helpful teller, she makes things quick and easy!
Reply from Owner
April 29th, 2025 12:00 AM
Thank you for the kind words! We're thrilled to hear how much you enjoy banking with us. Our team will be so happy to know their helpfulness and efficiency made a difference in your experience.
I highly recommend Central Bank, and in particular this branch at 3333 S. National in Springfield. The bank branch manager, Karen Neff, is wonderful to work with. She's professional and friendly, and has helped me and other family members with...
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Reply from Owner
January 29th, 2025 12:00 AM
Thank you so much for your thoughtful review and recommendation! We're glad to hear about your positive experiences at our S. National branch and the legendary service Karen provided. It’s wonderful to know she went above and beyond to assist...
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About
Sarah is a former school teacher and believes in the power of education. She is happy that education can still be a huge part of her life and career as a lender. Sarah’s goal is to ensure that borrowers have all of the information that they will need to make an educated decision. Buying a home is a big decision and being confident in that decision is paramount. When working with Sarah, she promises to provide clear and consistent communication, a simple and organized process, and, if any problems should arise, she will work with you to solve it together. Sarah and her husband currently own 7 duplexes with the goal of more doors in the future.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2024
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 2614293
Hobbies
- Aerial and Circus Arts
- Playing with my dogs
- Reading
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Disclaimer
Equal Housing Lender | Member FDIC The Central Trust Bank NMLS ID # 407985