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Sarah Cole, Ruoff Mortgage - Senior Loan Officer | NMLS# 79345O | Ruoff Mortgage NMLS# 141868 in Medina, OH
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Sarah Cole, Ruoff Mortgage

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Senior Loan Officer | NMLS# 79345O | Ruoff Mortgag...

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Additional Licenses: NMLS# 79345 | OH - MLO.021156.003. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a ... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
  • Encompass
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    Christian K M
    Parma, OH
    Posted on August 5th, 2026 04:04 PM
    Thorough, knowledgeable and helpfu!
    Reply from Sarah Cole, Ruoff Mortgage
    August 5th, 2026 06:07 PM
    Thank you so much for your kind words! It was truly a pleasure helping you through the mortgage process. I'm so glad you found the experience thorough, informative, and helpful. Thank you for trusting me with such an important milestone, and...
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    Mauricio Z
    Posted on August 5th, 2026 03:06 PM
    Very good attention and excellent service. They do everything quickly
    Reply from Owner
    August 11th, 2026 02:13 PM
    Thank you so much for the kind review! I’m so glad you had a great experience and felt well taken care of throughout the process. Providing excellent service, clear communication, and a quick, smooth experience is always my goal. I truly appreciate...
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    Julio M Z
    Parma Heights, OH
    Posted on August 5th, 2026 03:05 PM
    Very good
    Reply from Sarah Cole, Ruoff Mortgage
    August 5th, 2026 03:43 PM
    Thank you so much for your review! I truly appreciate you taking the time to share your experience. It was a pleasure working with you, and I'm grateful for the opportunity to help with your home financing. Wishing you many happy memories in...
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    Samantha W
    Posted on July 31st, 2026 03:33 PM
    Fantastic communication, very helpful and knowledgeable
    Reply from Owner
    August 5th, 2026 03:44 PM
    Thank you so much for your kind words! It truly means a lot to hear that you found my communication helpful and that I was able to make the process easier to understand. I strive to keep my clients informed every step of the way, and I'm so...
    read more
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    Samantha M W
    Copley, OH
    Posted on July 31st, 2026 03:33 PM
    Fantastic communication, very helpful and knowledgeable
    Reply from Sarah Cole, Ruoff Mortgage
    August 5th, 2026 03:44 PM
    Thank you so much for your kind words! It truly means a lot to hear that you found my communication helpful and that I was able to make the process easier to understand. I strive to keep my clients informed every step of the way, and I'm so...
    read more
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    Lucy P
    Avon Lake, OH
    Posted on July 28th, 2026 04:01 PM
    Explained in detail what was needed and the reason it was needed.
    Reply from Sarah Cole, Ruoff Mortgage
    August 5th, 2026 03:36 PM
    Thank you so much for your thoughtful review! I'm so glad you felt informed throughout the process. I believe it's important for my clients to not only know what is needed, but also why it's needed, so you can feel confident every step of the...
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    Faizan M H
    North Royalton, OH
    Posted on July 23rd, 2026 12:18 PM
    Sarah Cole is professional and well informed We admire her dedication and hard work
    Reply from Sarah Cole, Ruoff Mortgage
    August 5th, 2026 03:35 PM
    Thank you so much for your kind words! It truly means a lot to know that my dedication and hard work made a positive impact on your experience. Helping my clients navigate the home financing process with confidence is something I genuinely...
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    Angelo D
    Parma Heights, OH
    Posted on July 1st, 2026 05:35 PM
    Sarah did an excellent job ensuring I received the best possible rate. She made the home buying process simple and was available for all questions through out the process. I would highly recommend Sarah for all your home buying needs.
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    Reply from Sarah Cole, Ruoff Mortgage
    July 2nd, 2026 05:10 PM
    Thank you so much for your thoughtful review! It was truly a pleasure helping you through your homebuying journey.I'm so glad we were able to secure a great rate and make the process as smooth and stress-free as possible. Buying a home is one...
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    Brooke M
    Akron, OH
    Posted on June 29th, 2026 03:11 PM
    Sarah and Caroline went out of their way make sure I was getting the best rate possible for my loan. They explored and found ways to utilize all of my qualifications to ensure I was getting the best package possible. The process was long, but...
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    Reply from Sarah Cole, Ruoff Mortgage
    June 29th, 2026 06:50 PM
    Thank you so much for your kind words! It truly means the world to Caroline and me that you took the time to share your experience.Helping our clients find every opportunity to make homeownership more affordable is exactly why we do what we...
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    Anthony E
    Posted on June 20th, 2026 12:05 AM
    I've had the opportunity to work with Sarah Cole on many transactions over the years, and she has been an incredible lending partner every step of the way. Sarah is always responsive, keeps everyone informed throughout the process, and truly...
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    Reply from Owner
    June 29th, 2026 06:51 PM
    Thank you so much for your incredibly kind words and continued trust! It truly means a lot coming from someone I've had the privilege of working alongside with!Real estate is absolutely a team effort, and I'm grateful to partner with professionals...
    read more
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    About
    Additional Licenses: NMLS# 79345 | OH - MLO.021156.003. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Construction Loan
    Fixed Rate Mortgages
    Specialities
    FHA Loans
    VA Loans
    1st time homebuyer programs
    OHFA
    1st time homebuyer grants
    Down Payment Assitance Loans
    HomeReady
    HomePossible
    View All
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    Positions
    • Ruoff Mortgage - Senior Loan Officer
      May 2nd, 2022 - Current
    Memberships
    • Medina Count Board of Realtors Affiliate
    • Medina County Board of Realtors Affiliate
    • Young Professional Network
    Addresses and Serving Areas

    Year Started

    2000

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 79345
    • OH - MLO.021156.003
    Gallery
    Sarah Cole, Ruoff Mortgage - Gallery Photo
    Sarah Cole, Ruoff Mortgage - Gallery Photo
    Sarah Cole, Ruoff Mortgage - Gallery Photo
    Sarah Cole, Ruoff Mortgage - Gallery Photo
    Sarah Cole, Ruoff Mortgage - Gallery Photo
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    +3
    Achievements
    • Ranked #1 Loan Officer in Medina County 2021
    • Top Companywide Customer Service Satisfaction Award
    • Presidents Club 2023 & 2024
    Hobbies
    • Softball
    • Playing pool
    • Traveling
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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