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Samantha Conrad, Ruoff Mortgage
Senior Loan Officer | NMLS# 132573 | Ruoff Mortgag...

Thank you for considering me as you begin the journey to homeownership. My commitment to my clients to provide education, options, and communication that empowers you with the confidence to make decisions that align with your homeownership...... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
I really liked how I was always kept well informed every step of the home purchasing process.
Reply from Samantha Conrad, Ruoff Mortgage
June 8th, 2026 11:12 PM
I'm pleased to hear that you felt well informed throughout your home purchasing journey, Carlos. Keeping you updated during the process is an important part of your experience. Thank you for the 5 stars!
Samantha Conrad was amazing to work with. She made the process very smooth and made sure I understood everything. Highly recommended!
Reply from Samantha Conrad, Ruoff Mortgage
May 22nd, 2026 08:29 PM
I'm happy to hear that you had a smooth experience and felt well-informed, Sheila. Your recommendation means a lot to me. Blessings as you start this new chapter and thank you for sharing your kind words!
We played phone tag a bit and email tag, trying to schedule conversations wasn't hard but it wasn't easy either. My interest offered was garbage with a 808 credit score that took years to build/maintain. Only to be told a month of overseas...
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Reply from Samantha Conrad, Ruoff Mortgage
June 2nd, 2026 02:33 PM
David, thank you for taking the time to share your feedback through both our survey and our recent conversation. I truly appreciate your honesty and the opportunity to better understand your experience.
I’m glad to hear that when we were able...
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Was very helpful when I had any questions
Reply from Samantha Conrad, Ruoff Mortgage
May 7th, 2026 01:13 PM
Thank you Brandin for the 5 stars! I am grateful that that we had the opportunity to work together again. May this next season for you and your family in your beautiful new home be filled with all of the love, laughter and memories that raising...
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Samantha Conrad, Ruoff Mortgage has received a review with 5 star rating from Kelly M
Reply from Owner
March 26th, 2026 08:14 PM
Hard to believe we have been in this mortgage friendship for the last 20 years.
Thank you for the 5 star review, Kelly. I truly appreciate you. I wish we had the option to 5 star our clients because you are amazing to work with.
Samantha has been great to work with. The fact that I have used her for the last 20 years, said something about her experience and professionalism.
Reply from Samantha Conrad, Ruoff Mortgage
March 26th, 2026 08:10 PM
Kelly, thank you for your confidence in me and my team. It is truly always a pleasure to work together and I am so excitied for your next chapter. Looking forward to seeing your new house become your home, blessings my friend.
Samantha Conrad, Ruoff Mortgage has received a review with 5 star rating from Carlos 9
Reply from Owner
March 2nd, 2026 04:02 PM
I truly appreciate your positive rating, Carlos. Thank you for your trust in my services at Ruoff Mortgage. If there's ever anything more you need, please feel free to reach out.
Great person to work with. She communicates very well and explains everything, especially how to submit the necessary documents.
Reply from Owner
January 30th, 2026 06:57 PM
I'm glad to hear that you found my communication clear and the explanations helpful, Susan. Making the process understandable and manageable is important to me. If there's anything else you need or additional questions arise, please feel free...
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Communication and the ease of signing documents on your portal
Reply from Samantha Conrad
January 29th, 2026 04:06 PM
It's great to hear that you found the communication and our document portal easy to use, Robert. Ensuring a smooth experience is important to me, so I'm glad these aspects worked well for you. If there's anything else you'd like to discuss...
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Samantha is the best! Friendly, knowledgeable, trustworthy.
Reply from Owner
January 7th, 2026 05:23 AM
I truly appreciate the trust you placed with me to walk with you on your first home purchase, blessings as you make this house your home.
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About
Thank you for considering me as you begin the journey to homeownership. My commitment to my clients to provide education, options, and communication that empowers you with the confidence to make decisions that align with your homeownership goals. l look forward to our journey to your new home.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
First Time Homebuyers
Conventional/FHA Financing
VA & USDA 0% Down Payment
New Construction Loans
Bridge Loans* - Offering Loan Options to bridge the gap from selling your home to purchasing your new home, more details upon request
Jumbo Loan Financing
Investment Property Financing
HomeReady/HomePath/HomePossible Programs
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Search Rank ScoreLearn More →
720
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Positions
- Ruoff Mortgage - Sr Loan OfficerJul 14th, 2009 - Current
- 1st Signature Lending Unlimited Mortgage Olympia Funding - Mortgage Loan OfficerMar 1st, 2005 - Jul 4th, 2008
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Memberships
- Elkhart County Board of Realtors Affiliate Member
- Builders Association of Elkhart County
- Elkhart Chamber
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Addresses and Serving Areas
Year Started
1994
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 132573
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Achievements
- 2015 Most Improved Originator of the Year
- 2015 -2023 President's Club Member
- 2018 Elkhart County Board of Realtors Affiliate Lender of the Year - Elkhart Office
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Hobbies
- Family Time
- Traveling
- Connecting with Friends
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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