Ryan West
Sr Mortgage Lender
With over 26 years in the mortgage industry, Ryan West is known for exceptional service and trusted guidance. He specializes in VA, Conventional, FHA, and first-time homebuyer programs, helping clients find solutions that align with their f... Show More
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Ryan made the process so easy and fast as a first time home buyer. He was honest and realistic with expectations. He responded to my questions fast and provided with all the documents I needed to learn more about the rates. Thank you Ryan for...
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Reply from Ryan West
September 12th, 2026 12:18 AM
I'm glad to hear that you had a seamless and informative home-buying experience, Nam! It was my pleasure to assist you throughout the process and provide you with prompt responses and necessary documents. I believe honesty and realistic expectations...
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Ryan was great
Reply from Ryan West
September 12th, 2026 12:18 AM
Thank you, Alexander, for your generous rating and your kind words. It's a real pleasure to hear that you're satisfied with my service. Here at First Federal Bank, we always aim to provide an excellent banking experience. So, feel free to reach...
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Ryan West is the worst lender I have ever met. Did not give information on time and never coordinated on the required items. It delayed our closing by 2 months because of his lazy work pattern.
Reply from Michael Zerr
September 12th, 2024 03:49 PM
I'm truly sorry to hear about your experience with First Federal Bank. We value all kinds of feedback and take these matters seriously. I understand that your concerns were addressed personally by the director of our sales team, We will take...
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Ryan was knowledgeable and always willing to answer whatever questions we had. As a first time buyer, he made the process fairly easy for us.
Reply from Ryan West
September 12th, 2026 12:18 AM
I'm thrilled to hear you found our time working together beneficial, Aaron. It was my pleasure to assist you throughout your first-time buying process. I believe that knowledge is the key to a smooth and successful transaction, so I'm glad...
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Ryan was very clear with instructions and walked us through all the steps. This is my second time getting a loan through Ryan and I’m also impressed by how much he helps me and my family get a loan that’s right for us. Thank you!
Reply from Ryan West
September 12th, 2026 12:18 AM
I'm absolutely thrilled to hear that you had another positive experience, Gregory. It's always a priority for me at First Federal Bank to ensure clarity and understanding for my clients throughout the loan process. I'm glad I was able to help...
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Timely manner responses to our questions
Reply from Ryan West
September 12th, 2026 12:18 AM
I'm thrilled to hear that you found my responses timely and helpful, Negar. Customer satisfaction is a top priority at First Federal Bank. Your feedback and 5-star rating mean a lot to me. If you have any more questions or need further assistance,...
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Easy process. Ryan West communicates with you every step of the way.
Reply from Ryan West
September 12th, 2026 12:18 AM
Hey Archie, I appreciate your kind words and five-star rating! It's great to hear you were satisfied with the process. At First Federal Bank, we endeavor to keep communication clear and constant for our clients. If you need any further assistance,...
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They would not listen. They charged me a $1,400 “re-lock” fee without even telling me. Had I known about the fee in-time, I would have at-least had a heads up, negotiated a reduced fee or went with another company. The time extension was no...
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Reply from Michael Zerr
August 6th, 2024 06:46 PM
I'm truly sorry to hear about your experience, Charles. At First Federal Bank, we strive to provide excellent service and transparent communication to all of our customers, and it's clear that we've fallen short in this regard. Your feedback...
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Hoped for a bit more responsiveness toward closing
Responsive, timely, flexible and nimble. Kept informed all along, very professional.
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About
With over 26 years in the mortgage industry, Ryan West is known for exceptional service and trusted guidance. He specializes in VA, Conventional, FHA, and first-time homebuyer programs, helping clients find solutions that align with their financial goals. Ryan takes a hands-on approach from initial quote to closing, ensuring clarity and confidence throughout the process. Outside of work, he enjoys traveling with his wife and two daughters for USA volleyball and cheering on the Chiefs, Jayhawks, and Penn State Wrestling.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
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Time Zone
Central Standard Time (CST)
Licenses
- NMLS #238824