Ryan West
Sr Mortgage Lender
With over 26 years in the mortgage industry, Ryan West is known for exceptional service and trusted guidance. He specializes in VA, Conventional, FHA, and first-time homebuyer programs, helping clients find solutions that align with their f... Show More
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Communication could have been better.
Reply from Michael Zerr
January 13th, 2026 09:37 PM
Your feedback is important to us, Jennifer, and we appreciate you sharing your thoughts. We understand that effective communication is essential, and we'll use your insights to improve our services. If there’s anything specific you’d like to...
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Ryan did a great job shepherding our loan from application to closing and was always available to answer questions or provide guidance when needed .
Reply from Ryan West
September 12th, 2026 12:18 AM
Thank you for sharing your experience, Jeffrey. It's reassuring to know that I could assist effectively from application to closing. If you have any future questions or need further assistance, I'm here to help.
Ryan was wonderful!
Reply from Ryan West
September 12th, 2026 12:18 AM
I appreciate your feedback, Matthew. It's great to hear you had a positive experience. If you ever need further assistance, feel free to contact me directly.
Really smooth and clear
Reply from Ryan West
September 12th, 2026 12:18 AM
I'm glad to hear that you found the process smooth and clear, Jody. If there's anything more you'd like assistance with, please don't hesitate to reach out.
In general my experience with First Federal was poor. My initial quote was for $310k, and I was told we had an appraisal waiver. After more than 3 weeks, underwriting sent me an "initial closing" form that was for ~$300k, with no explanation....
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Reply from Michael Zerr
December 11th, 2025 08:34 PM
Thank you for providing detailed feedback about your experience, Jason. We understand the importance of a smooth loan process and regret that we didn't meet your expectations. It's clear there were significant communication issues and procedural...
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Ryan communicates quickly and thoroughly, quotes excellent rates, and closes on time. Couldn't be happier!
Reply from Ryan West
September 12th, 2026 12:18 AM
It's wonderful to hear that you are satisfied with the prompt communication, competitive rates, and timely closing. I truly aim to make each transaction smooth for my clients. If there's anything else I can assist you with, please don't hesitate...
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Friendly and responded to questions when asked
Reply from Ryan West
September 12th, 2026 12:18 AM
I appreciate your feedback, Kamil. It's good to know that you found the communication friendly and got the responses you needed. Should you have any questions in the future, feel free to reach out to me.
Ryan was very easy to work with and super helpful throughout the loan application process.
Reply from Ryan West
September 12th, 2026 12:18 AM
I'm grateful for your feedback, Sameer. It's great to know that you found the loan application process easy and appreciated the help along the way. If you have any more questions in the future, I'm here to assist.
Seamless and always responsive to our questions
Reply from Ryan West
September 12th, 2026 12:18 AM
Thanks for sharing your experience, Jordan. I'm glad to hear that you found the process seamless and that my responsiveness helped address your questions. If there's anything else I can assist you with, please feel free to reach out.
Whole entrire process was very smooth.
Reply from Ryan West
September 12th, 2026 12:18 AM
I'm glad to hear that the entire process went smoothly for you, Purvi. If there's anything more I can assist you with in the future, please don't hesitate to reach out.
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About
With over 26 years in the mortgage industry, Ryan West is known for exceptional service and trusted guidance. He specializes in VA, Conventional, FHA, and first-time homebuyer programs, helping clients find solutions that align with their financial goals. Ryan takes a hands-on approach from initial quote to closing, ensuring clarity and confidence throughout the process. Outside of work, he enjoys traveling with his wife and two daughters for USA volleyball and cheering on the Chiefs, Jayhawks, and Penn State Wrestling.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
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Time Zone
Central Standard Time (CST)
Licenses
- NMLS #238824