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8:00 AM to 6:00 PM
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  • Rating
  • About
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4.83
Encompass
M
Melanie R
TOWN CREEK, AL
Posted on March 5th, 2024 01:36 AM
Ryan is very knowledgeable, open to questions, explains things well, and seemed to really want to help make the purchase of a home possible for me. I feel he went out of his way to find resources and work in tandem with my realtor, and he always...
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5.0
Encompass
J
Jade C
TOWN CREEK, AL
Posted on March 4th, 2024 04:48 PM
Always great communication!
4.5
Encompass
T
Thomas H
Henderson, NV
Posted on January 9th, 2024 06:44 PM
Keeping us informed of process and getting the best interest rate for us.
Reply from Ryan Kretzer
January 19th, 2024 06:46 PM
I'm glad to hear you felt well-informed throughout the process, Thomas. It's always my aim to ensure my clients are fully aware of each step as we go along and to secure the best possible interest rate. Your kind words mean a lot to me and...
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5.0
Encompass
D
Dawnica S
Colorado Springs, CO
Posted on December 18th, 2023 03:08 PM
Ryan made the process easy by answering any questions we had right away. He communicated well through the whole process which helped to put my mind at ease. I also appreciated the organization in which everything was handled when it came to...
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Reply from Ryan Kretzer
December 28th, 2023 03:12 PM
I'm thrilled to hear about your positive experience, Dawnica! Your kind words and feedback affirm the dedication I put into my work at Mutual of Omaha Mortgage. It's fantastic to know that you felt at ease during the process and were satisfied...
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5.0
Encompass
D
Daniel H
Clermont, FL
Posted on December 18th, 2023 12:07 PM
communication; follow up and then following through!
Reply from Ryan Kretzer
December 28th, 2023 12:08 PM
I'm thrilled to hear that you had a positive experience working with me, Daniel. Your comments about my communication and follow through are much appreciated. It was my pleasure to assist you with your mortgage needs at Mutual of Omaha Mortgage....
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5.0
Encompass
B
Beth H
Clermont, FL
Posted on December 16th, 2023 03:19 PM
Extremely knowledgeable. Informed us each step. Easily completed tasks for smooth closing. Highly recommend their company.
Reply from Ryan Kretzer
December 26th, 2023 03:21 PM
I'm very grateful for your kind words, Beth. It was a pleasure guiding you through each step of the mortgage process. I'm thrilled to hear you had a smooth closing and I appreciate your high recommendation. Here at Mutual of Omaha Mortgage,...
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5.0
Encompass
D
Darren H
Clermont, FL
Posted on November 23rd, 2023 12:34 PM
Ryan went above and beyond to explain every step of the process and was ready and available whenever we needed him.
Reply from Ryan Kretzer
December 3rd, 2023 12:38 PM
I truly appreciate your positive feedback, Darren. It was my pleasure to guide you through each step of the process. Ensuring that you felt ready and supported was my top priority. I'm thrilled to hear that your experience with Mutual of Omaha...
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4.83
Encompass
M
Mark S
Burlington, KY
Posted on October 18th, 2023 06:19 PM
Responsive and helpful
Reply from Ryan Kretzer
October 28th, 2023 06:21 PM
Thank you, Mark, for taking the time to leave us such a positive review. I'm glad to hear that you found our service responsive and helpful. At Mutual of Omaha Mortgage, we strive to provide the best service to our customers and your feedback...
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5.0
Encompass
G
Grant V
Saint Louis, MO
Posted on October 12th, 2023 09:32 PM
Ryan was very knowledgeable and explained things in terms that were easy to understand and made perfect sense. He guided us through all the options and gave some very good advice on best options for waht we wanted. I would highly recommend...
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Reply from Ryan Kretzer
October 22nd, 2023 09:37 PM
I appreciate your positive feedback, Grant. It was my pleasure to guide you through the mortgage options and provide advice tailored to your needs. Your willingness to recommend me is the highest compliment. I'm glad my explanations were helpful...
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5.0
Encompass
B
Brian R R
Saint Augustine, FL
Posted on June 15th, 2023 11:24 AM
Ryan kept me informed on a constant basis whether it was good or otherwise. When we ran into issues that required decisions, he always gave me both sides.

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