Crystal Phillips
RWM Home Loans - Boiling Springs, SC
I have been in the finance and banking industry since 1987. I began my mortgage career in 1997 as a processor for a small mortgage broker then transitioned over as a loan officer. I am client focused, service driven, with an exceptional wor... Show More
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Great communication and service
How detailed she was on walking us through the steps of what we needed to do.
Reply from Crystal Phillips
June 16th, 2025 08:42 PM
I'm glad to hear that you found the guidance detailed and helpful. It was a pleasure assisting you through the process at RWM Home Loans. If there's anything more you need, feel free to reach out.
everything went great and crystal had patients with me the entire process
Reply from Crystal Phillips
June 4th, 2025 04:35 PM
It was a pleasure to assist you in the purchase of your first house. I'm glad everything went great and look forward to working with you again in the future.
Always pleasant and courteous.
Reply from Crystal Phillips
June 4th, 2025 02:33 AM
I'm glad to hear that you found our interactions pleasant and courteous. It was a pleasure to assist you, and we appreciate your feedback. If there's anything more I can do for you, please feel free to reach out.
Crystsl was very personable and answered every question I had without making me feel like it was inconvenien.
Reply from Crystal Phillips
May 12th, 2025 07:56 PM
I'm glad to hear that you felt comfortable and well-supported throughout the process. It was my pleasure to assist you with your questions, and I appreciate your kind words.
Crystal is a wonderful loan officer, very pleasant, professional and helpful. This is the second transaction with Crystal. I highly recommend.
Reply from Crystal Phillips
April 14th, 2025 06:41 PM
I'm glad I was able to help you again Mary. It was a pleasure assisting you, and I greatly appreciate your recommendation.
You made everything easy for us, even faxing paperwork!
Reply from Crystal Phillips
March 31st, 2025 02:13 PM
I'm glad to hear that the process was smooth and that faxing paperwork was convenient for you. It was a pleasure assisting you with your needs at RWM Home Loans. Thank you for your kind words!
I was asked by underwriters (not Crystal) for several documents on multiple occasions that were already submitted via the app/portal. Which made the app pointless
Reply from Crystal Phillips
February 28th, 2025 05:02 PM
I totally understand how frustrating that is to be asked to resubmit documents that you've already provided. Your feedback is incredibly valuable, and I'll make sure to communicate this issue to our team so we can improve our processes and...
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Crystal walked me through the whole process and answered any questions I had.
Reply from Crystal Phillips
February 26th, 2025 04:13 PM
Isaac, I'm so glad to hear that you felt supported throughout the process! It was my pleasure to answer all your questions and guide you every step of the way. If you need anything else or have more questions in the future, please feel free...
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Crystal did a great job getting us approved, despite some credit issues, and answering any questions we had.
Reply from Crystal Phillips
February 10th, 2025 05:00 PM
Kelly, thank you so much for the kind words! I'm so glad I could help you get approved and navigate the process. It was a pleasure working with you and your husband. I truly appreciate you taking the time to share your experience. Knowing I...
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About
I have been in the finance and banking industry since 1987. I began my mortgage career in 1997 as a processor for a small mortgage broker then transitioned over as a loan officer. I am client focused, service driven, with an exceptional work ethic. I have a passion for problem-solving, seeking loan solutions tailored to a client’s financial goals and needs. From first time home buyers to seasoned investors, I’m here to help you find the perfect loan solution.
Products & Services
Mortgage Loan Officer
FHA Home Loan
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Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 260392
Disclaimer
Not all products are available in all states for all amounts. All mortgage applications are subject to underwriting guidelines and approval. This is not an offer of credit or a commitment to lend.
Equal Housing Lender.
Residential Wholesale Mortgage, Inc. dba RWM Home Loans is licensed by the CA Bureau of Real Estate #01174642 and the CA Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. NMLS #79445