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Rusty Darner, Ruoff Mortgage

Name: Ruoff Mortgage - Zanesville
Address: 3934 Taryn Trace Suite M7, Zanesville, Ohio, 43701
Telephone: +1-740-202-0063
Rating: 4.93

VP | Branch Manager

Ruoff Mortgage - Zanesville

4.93

(401)

Mortgage

Mortgage Loan Officer

Contact Info

(740) 202-0063

Zanesville, OH

https://www.ruoff.com/rustydarner/

Location & Business Hours

Business Hours

Fri

9 AM to 5 PM

Sat

closed

Sun

closed

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4.93

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Experience.com

4.91

(322)

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4.99

(77)

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5.0

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Rusty was absolutely incredible to work with as my loan officer! I’ve worked with him before, and every single time he makes the process seamless, stress-free, and actually enjoyable. His communication, professionalism, and attention to detail...

Reply from Rusty Darner

January 23rd, 2026 08:25 PM

It's great to know you've had such positive experiences with me, Mikel. Making the loan process smooth and enjoyable is always my goal, and I'm pleased to hear that has been reflected in our interactions. Your trust and recommendations mean...

Working with Rusty was a dream come true! Any questions I asked he was ready to answer them. Truly made this whole process so easy.

Reply from Rusty Darner

January 23rd, 2026 08:37 PM

It's wonderful to receive such kind feedback, Shaina. I'm really glad that I could help make the process easier for you and provide the answers you needed. If there's anything else I can assist with, feel free to get in touch anytime.

Rusty and his team were phenomenal! From pre-approval to closing is was the smoothest process with impeccable communication throughout. His knowledge and willingness to help his clients understand the entire process is immeasurable. It's always...

Reply from Rusty Darner

January 23rd, 2026 08:37 PM

I appreciate your kind review, Chelsey. I'm pleased to hear that you found the process smooth and the communication effective. It's important to me that my clients feel well-informed and supported during every step. If there's anything more...

Fast customer service

Reply from Rusty Darner

January 23rd, 2026 08:37 PM

I appreciate your feedback, Travis. I'm pleased to hear that you were satisfied with the speed of our customer service. If you have any more questions or need further assistance, please don't hesitate to reach out.

Rusty and having the will to find us a way to get into our home! He was fantastic.

Reply from Rusty Darner

January 23rd, 2026 08:37 PM

I'm really pleased to know that I could help you find a way into your new home, Kinsey. It means a lot to hear you had such a positive experience. If there's anything else you need or any questions that come up, feel free to reach out.

Perfect from start to finish!

Reply from Rusty Darner

January 23rd, 2026 08:37 PM

It's great to know that your experience was seamless from beginning to end, Jason. I aim to make the process as efficient and straightforward as possible. If you have any future needs or questions, feel free to reach out.

No question left unanswered, no problem too big! Provided wonderful service with such a warm and friendly demeanor.

Reply from Rusty Darner

January 23rd, 2026 08:37 PM

Your feedback means a lot to me, James. I strive to address all questions and challenges thoroughly, and I'm pleased to know you felt supported through the process. It was my goal to provide you with service that is both warm and effective....

Thank you for ANOTHER amazing experience!!

Reply from Rusty Darner

January 23rd, 2026 08:37 PM

I'm pleased to hear that you had another great experience, Bryce. It's always rewarding to see returning clients satisfied with their service. If there's anything else I can assist you with, feel free to reach out.

Rusty was fantastic to work with—quick to respond, dedicated, and truly went the extra mile to make things happen.

Reply from Rusty Darner

January 23rd, 2026 08:37 PM

It's great to know you had such a positive experience, Richard. I aim to be responsive and dedicated in my work, so I'm pleased this came through in our interactions. If there's anything more I can assist with, feel free to reach out at any...

Loan Process Feedback – Rusty DarnerThroughout the loan process, Rusty repeatedly misled both my clients and me. When it came time to schedule the closing, I was informed—without prior warning—that we could not proceed. Upon contacting his...

Reply from Justin Velarde

February 12th, 2026 09:11 PM

We apologize for the challenges you faced during the loan process, Christy. It's concerning to hear about the miscommunication and the delay with documentation, and we understand how stressful that must have been for both you and your clients....

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.

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Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

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