

Russell Martin at CrossCountry Mortgage
VP of Lending | NMLS #67024

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chicago, IL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri...... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Russell is communicative, thorough and supportive! He makes sure you understand all steps of the process.
Reply from Russell Martin
May 25th, 2026 12:57 PM
Ciara, I appreciate your kind words about my communication and support throughout the process. My goal is to ensure you feel informed every step of the way. If you ever have more questions or need further assistance, I'm here to help.
Russell literally went through our closing documents with us line by line to explain everything
Reply from Russell Martin
May 22nd, 2026 03:09 PM
Ryan, I'm pleased to hear that going through your closing documents line by line was helpful for you. My goal is to ensure you feel informed and confident throughout the process. If you have any more questions or need further assistance, feel...
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Russell made sure I had all of the numbers and information available to make an informed decision.
Russ made the entire experience very easy for us as the borrower. He organized all the information we needed to provide clearly and helped limit our time spent compiling information and explaining details because he was so proactive and communicative...
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Reply from Russell Martin
September 30th, 2024 01:34 PM
Earl, I'm thrilled to hear that your experience was a smooth one, I aim to make the process as stress-free as possible for my clients. Your recognition of the effort I put into being proactive and communicative is greatly appreciated. It's...
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Russell was always available, very patient with educating us every step of the way, and had our best interests in mind. He was responsive and helpful and his team supported us throughout the process. It was a great experience working with him!...
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Russell was always available, very patient with educating us every step of the way, and had our best interests in mind. He was responsive and helpful and his team supported us throughout the process. It was a great experience working with him!...
read more
Reply from Russell Martin at CrossCountry Mort...
August 2nd, 2024 03:07 PM
Thank you so much for the positive feedback, Emily! I'm delighted to hear you felt supported and educated throughout the entire process. Our team is committed to making sure our clients have the best experience possible, and it's always rewarding...
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We love working with Russell! Very responsive, always helpful, and knowledgeable about our options.
We love working with Russell! Very responsive, always helpful, and knowledgeable about our options.
Reply from Russell Martin at CrossCountry Mort...
August 2nd, 2024 12:51 PM
Thank you very much, Eric! I'm thrilled to hear that you had a positive experience working with me. It's always my aim to be responsive and helpful, and I'm glad to know that my knowledge was valuable to you. Looking forward to assisting you...
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Russell was very patient, knowledgeable and solution oriented. When a roadblock arose, he quickly sprang into action and resolved the issue while remaining calm. A true professional. I have been in the business 38 years and have never structured...
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Russell was very patient, knowledgeable and solution oriented. When a roadblock arose, he quickly sprang into action and resolved the issue while remaining calm. A true professional. I have been in the business 38 years and have never structured...
read more
Reply from Russell Martin
July 12th, 2024 01:24 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chicago, IL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #67024 | Branch NMLS #1806506
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Search Rank ScoreLearn More →
474
/850
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Year Started
2003
Time Zone
Central Standard Time (CST)
Licenses
- 67024
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095