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All Rights Reserved. NMLS ID#6606. Corporate Office: 14511 Myford Road, Suite 100, Tustin, CA 92780. 800.450.2010 Licensing
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5.0
Encompass
E
Erin H
Lake Saint Louis, MO
Posted on March 1st, 2024 06:44 PM
Russ is so easy to communicate with! He truly made this experience easy and he was able to explain things in a way that was easily understandable. I would recommend him to anyone!
Reply from Russ Miller
March 1st, 2024 06:49 PM
I'm sincerely grateful for your kind words, Erin. It's always my goal to make the process as smooth as possible and to provide clear explanations. I'm thrilled to hear that you appreciated this aspect of our interaction. Your recommendation...
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5.0
Encompass
Z
Zachary L
Fenton, MO
Posted on February 20th, 2024 03:14 PM
Excellent communication with all of the staff. Very knowledgeable and helpful.
Reply from Russ Miller
February 20th, 2024 07:54 PM
Zach, I'm thrilled to hear that you had such a positive experience with our team at New American Funding. We always strive for excellent communication and to provide knowledgeable and helpful service to our customers. Thank you for taking the...
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4.83
Encompass
E
Edward D M
Florissant, MO
Posted on February 17th, 2024 04:29 PM
Russ and the whole team were great and dedicated to getting the job done!
Reply from Russ Miller
February 19th, 2024 03:40 PM
I appreciate your feedback, Ed. Our team at New American Funding is indeed dedicated to providing exceptional service. We're glad to hear that your experience was positive and that we could get the job done for you. Your 4.83-star rating is...
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5.0
Encompass
A
Amanda O
O Fallon, MO
Posted on January 7th, 2024 09:06 PM
With my boyfriend and I being first time home buyers, Russ ensured that we had every question answered and explained! Super great communication and so helpful. Thank you Russ!
Reply from Russ Miller
January 8th, 2024 10:29 PM
I truly appreciate your kind words, Amanda. It was a pleasure assisting you and Trey in navigating your first home buying experience. I strive to ensure all my clients are fully informed and comfortable throughout the process. Your feedback...
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5.0
google
I
Ian Z
Posted on December 28th, 2023 03:06 PM
Bought 3 investment properties Russ made the transaction smooth. Communication was excellent
Reply from Russ Miller
January 8th, 2024 10:28 PM
I'm thrilled to hear you had such a smooth experience purchasing your investment properties, Ian. Clear communication is a crucial part of the process, and I'm happy I could assist with that. Your positive feedback is greatly appreciated. Looking...
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5.0
Encompass
I
Ian Z
Saint Ann, MO
Posted on December 28th, 2023 03:04 PM
Russ was always available day and night!!! Communication was excellent!! The whole team made it happen. Will definitely be doing more investment properties with NAF!!
Reply from Russ Miller
January 7th, 2024 03:08 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
5.0
SFTP
J
Janet R
Saint Clair, MO
Posted on December 15th, 2023 07:34 PM
Russ makes the process very easy. Always available for any questions Great person to work with. Highly recommend him for mortgage needs
Reply from Russ Miller
December 15th, 2023 07:39 PM
Thank you very much, Jan and Len for your kind words and stellar rating. It's a joy to hear that you both found the mortgage process easy again and that you felt supported throughout. Being available for your questions and providing excellent...
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5.0
SFTP
S
Shawn R
Saint Louis, MO
Posted on November 15th, 2023 03:47 PM
Russ helped me out when I needed it
Reply from Russ Miller
November 15th, 2023 03:51 PM
I'm truly grateful for your stellar rating and wonderful review, Shawn. It's always my aim to assist my clients as best as I can and I'm glad to have been able to help you when you needed it. Please don't hesitate to reach out if you ever need...
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5.0
SFTP
M
Michael R
Wentzville, MO
Posted on November 13th, 2023 03:30 PM
Russ and his team made a very difficult process as easy and smooth as it could be. I always felt I could trust them, and that they made my loan their top priority. I just wish they had more pull with the Gov. and could get my interest rate...
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Reply from Russ Miller
November 13th, 2023 07:07 PM
Appreciate you and Kelly as well, Michael! I wish I had that kind of control over the government and the interest rates. Enjoy that new home buddy!
5.0
SFTP
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Samuel V
St Peters, MO
Posted on November 13th, 2023 03:02 PM
No issues, great communication
Reply from Russ Miller
November 13th, 2023 07:08 PM
Hey Sam, I'm so glad you were happy with our service. We hope you enjoy your new home!

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