Ross Woods
Senior Mortgage Banker | NMLS# 1455204
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
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Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
I didn't know a lot about the home buying process and Ross Woods and his extremely professional team helped me all the way. I can't thank them enough.
Reply from Ross Woods
September 5th, 2024 01:42 AM
Hey Adam, I'm thrilled to hear you had a smooth home buying experience with my team and me at Flat Branch Home Loans. It's always a pleasure to assist first-time homebuyers and make the process as seamless as possible. I appreciate your kind...
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I couldn’t have asked for a better experience with buying a home for the first time.
Ross and his team were so friendly and always answered any question I had. They made the home buying process an overall positive experience!
Reply from Ross Woods
August 30th, 2024 09:50 PM
I'm truly thrilled to hear that your experience with me and my team at Flat Branch Home Loans was such a positive one, Marina. We always aim to make the home buying process as friendly and seamless as possible and it's great to know we hit...
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Communication and Following up
Reply from Ross Woods
August 30th, 2024 01:41 PM
I appreciate your kind review, Brian! I'm thrilled to hear that my communication and consistent follow-ups met your expectations. Your satisfaction is my top priority at Flat Branch Home Loans. I'm always here to assist you with any future...
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Ross and his team were an absolute pleasure to work with as first time home buyers! They answered all of our questions quickly and made the process run smooth. 10/10 recommended Flat Branch!
Reply from Ross Woods
August 29th, 2024 12:54 PM
I'm thrilled to hear that you had a positive first-time home buying experience with us, Sabrina! Your feedback means a lot. I'm glad my team and I could provide prompt responses to your questions and streamline the process for you. It's fantastic...
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Gret communication
Reply from Ross Woods
August 28th, 2024 09:02 PM
Thanks for your feedback, Damario. It's great to hear that you are happy with the communication from our team here at Flat Branch Home Loans. We always aim to provide clear and prompt responses to our customers. If you have any further queries...
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Because you worked diligently and were on top of it.... definitely would recommend Flat Branch... plus you laughed at all my jokes...LOL
Reply from Ross Woods
August 23rd, 2024 02:46 PM
So glad to hear you had a positive experience, Deanna! I try to make the home loan process as smooth and enjoyable as possible, your jokes definitely added to the fun! Thank you for the high rating and for recommending Flat Branch Home Loans....
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Ross took great care of us during our purchase three years ago, and has recently proved to us again that he is the best mortgage broker out there when we chose to refinance. Honestly, I’ve never seen such amazing customer service. Ross is definitely...
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Reply from Ross Woods
August 11th, 2024 03:08 PM
Wow! What a wonderful review! Thank you so much, Lisa!
Ross is very responsive, even if he can't pick up right away he will acknowledge the attempt and follow up ASAP. He's knowledgable and helpful. He's consistantly my favorite lender to work with, by far.
Reply from Ross Woods
August 19th, 2024 04:01 PM
Thank you so much for the stellar review, Debbie! It's always a pleasure to work with you, and I'm glad I could make the process a positive experience for you. Your feedback encourages me to continue providing the best service possible. Don't...
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Prompt answers to my needs on time and customer service was a plus
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About
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
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Licenses
- NMLS# 1455204
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Flat Branch Home Loans is an Equal Housing Lender © 2006 - 2024 A Division of Flat Branch Mortgage Inc NMLS# 224149