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Rosalind Jones - Old Goodwood in Baton Rouge, LA

Rosalind Jones

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Old Goodwood

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Gulf Coast Bank and Trust Company has been serving our community and our clients since 1990. We have a team of dedicated mortgage professionals who will guide you through the home loan process and help you achieve the dream of homeownershi... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
1%
3 Star
0%
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0%
1 Star
2%
Reviews from Web
  • Encompass
    C
    Carlus M
    Baton Rouge, LA
    Posted on November 2nd, 2025 01:21 PM
    Great assistance and communication thr the whole process
    Reply from Rosalind Jones
    November 2nd, 2025 02:20 PM
    I'm glad to know that you found the assistance and communication helpful throughout the process, Carlus. Your feedback means a lot to me, and I'm pleased I could support you effectively. Thank you for choosing Gulf Coast Bank and Trust.
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    Nicholas A D
    Port Allen, LA
    Posted on November 1st, 2025 10:50 PM
    Made the whole process stress free, and showed lots of care in giving me the best options while saving me money!
    Reply from Rosalind Jones
    November 2nd, 2025 02:19 PM
    It's great to hear that the process felt stress-free for you, Nicholas, and that I could help you find the best options while saving money. Thank you for your kind feedback—I truly value our work together and am here if you need anything further....
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    Sharnae D Y
    Baker, LA
    Posted on November 1st, 2025 03:05 PM
    My experience was great! Thank you Rosalind!
    Reply from Rosalind Jones
    November 1st, 2025 10:07 PM
    It’s wonderful to know that your experience was positive, Sharnae. I truly appreciate your feedback and thank you for trusting me with your needs at Gulf Coast Bank and Trust.
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    Valerie R B
    Gonzales, LA
    Posted on October 30th, 2025 01:56 PM
    What made it great was Rosalind Jones.... I have to say from the beginning to the end she was patient and made feel at ease every time I would get overwhelmed are frustrated..
    Reply from Rosalind Jones
    November 1st, 2025 10:07 PM
    It's great to hear that you felt at ease throughout the process, Valerie. I understand how important it is to remain patient and supportive, especially when things feel overwhelming. Thank you for sharing your experience, and I'm glad I could...
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    Carol L
    Baton Rouge, LA
    Posted on October 30th, 2025 10:49 AM
    The communicatio with Rosalind. she went beyond helping me With things I didn't even know about.. she always got back with me.. was very patient with me doing this process and guided me and advise me on what I needed to do. I would give her...
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    Reply from Rosalind Jones
    November 1st, 2025 10:06 PM
    I'm glad to hear that you found my communication helpful, Carol. It's my priority to ensure that you feel well-guided and supported throughout the process. Thank you for sharing your experience and for your generous feedback. If you need any...
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    Morgan A
    Baker, LA
    Posted on October 26th, 2025 06:41 PM
    Great Communication, Very efficient, and Hardworking!
    Reply from Rosalind Jones
    November 1st, 2025 10:05 PM
    I appreciate your recognition of my communication and efficiency, Morgan. Knowing that my efforts are valued means a lot to me. Thank you for your feedback and for working with me at Gulf Coast Bank and Trust.
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    Crystal L
    Addis, LA
    Posted on October 10th, 2025 12:23 PM
    Rosalind made this experience so easy for me. She answered every question and was happy to help me in any way that she could. She made sure I had the best of everything.
    Reply from Rosalind Jones
    November 1st, 2025 10:05 PM
    It's great to know that I could help make the experience an easy one for you, Crystal. I'm glad I could assist with your questions and ensure everything met your expectations. Your feedback really means a lot to me—thank you for sharing it.
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    Markelle W
    Addis, LA
    Posted on October 8th, 2025 12:28 PM
    Rosalind made sure I had the best experience throughout my entire process. She made sure everything with smooth. She is very professional,knowledgeable and is great at what she does.
    Reply from Rosalind Jones
    October 10th, 2025 01:34 PM
    Glad to know you felt supported throughout the process, Markelle. I strive to ensure everything goes smoothly and appreciate your remarks on my professionalism and knowledge. Thank you for entrusting me with your experience at Gulf Coast Bank...
    read more
  • Encompass
    S
    Samantha E W
    Baton Rouge, LA
    Posted on September 29th, 2025 01:15 PM
    Rosalind Jones made the home buying process really easy. She answered every question, every phone call and explained the process in detail. Even when my anxiety was high she understood and helped me. Very professional and understanding. It...
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    Reply from Rosalind Jones
    September 29th, 2025 01:33 PM
    Helping you through the home buying process was truly important to me, Samantha. I'm so glad I could assist by answering your questions and providing support when needed. Thank you for highlighting my efforts; it was a pleasure working with...
    read more
  • Encompass
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    Gabrielle W
    Addis, LA
    Posted on September 24th, 2025 12:37 PM
    Rosalind was a great help in making me and my family finally get into our forever home. She prompt to answer any questions, she was always available to answer any questions we may have had and walked us through the process making sure we had...
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    Reply from Rosalind Jones
    September 24th, 2025 02:14 PM
    It means so much to me that I could assist you and your family in finding your forever home, Gabrielle. Being there to answer your questions and guide you through the process was my pleasure. I'm grateful for your trust as first-time homebuyers...
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    About
    Gulf Coast Bank and Trust Company has been serving our community and our clients since 1990. We have a team of dedicated mortgage professionals who will guide you through the home loan process and help you achieve the dream of homeownership. We combine the values of old fashioned community lending with a focus on individualized customer service that keeps our customers best interest at the forefront of everything we do. Simply put, we are The Bank That Cares About You!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
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    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 110787
    Disclaimer
    Reviews and testimonials reflect the individual experiences and opinions of clients and may not be representative of all customers. Experiences may vary. Gulf Coast Bank & Trust Company does not guarantee any specific outcomes or results. All loan products are subject to credit approval, underwriting guidelines, and applicable laws and may not be available in all markets. The services and products advertised are not approved or endorsed by HUD, FHFA, USDA, the Department of Veterans Affairs, or any government agency. Gulf Coast Bank & Trust Co. NMLS 450086. Equal Housing Lender. Member FDIC.