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Ronna Smith - Senior Loan Officer | NMLS # 207580 in Plano, TX

Ronna Smith

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Senior Loan Officer | NMLS # 207580

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At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Add... Show More
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Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Overall Ratings
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5 Star
93%
4 Star
5%
3 Star
0%
2 Star
1%
1 Star
1%
Reviews from Web
  • FTP
    J
    John C
    Crandall, TX
    Posted on May 13th, 2017 12:05 AM
    Ronna did a wonderful job assisting us with our home loan. She saw us through all the way to the end of closing!
  • FTP
    S
    Shibu V
    Garland, TX
    Posted on April 21st, 2017 12:48 PM
    excellent customer service
  • FTP
    S
    Saramma S
    Garland, TX
    Posted on April 17th, 2017 11:50 PM
    Great service
  • FTP
    S
    Saroop S
    Haslet, TX
    Posted on April 13th, 2017 10:16 PM
    She was very friendly and prompt to all our needs. We had a great experience working with her.
  • Zillow
    J
    Jjbaker1218
    Forney, TX
    Posted on December 11th, 2014 12:00 AM
    Ronna was wonderful!! She helped me through the whole process. She gave me her cell number so I could have access to her 24-7!! She always answered me promptly. Even when I would text her after 10pm because I would think of something. She would...
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  • Zillow
    Y
    Yourgirl816
    Rowlett, TX
    Posted on October 4th, 2014 12:00 AM
    She was recommended by our realtor and it was easy to complete the mortgage application and get approved. A few things could have been explained better as this was my first home purchase. I had to push to get the final loan approved on time,...
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    S
    Sheila B
    Fort Worth, TX
    Posted on April 2nd, 2014 12:00 AM
    Ronna came highly recommended but she dropped the ball on my loan. My estimate for closing was significantly less than the actual closing costs. My contract was negotiated for 4% seller paid closing but the loan I was sold only allowed 3% seller...
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    Reply from Owner
    April 24th, 2014 12:00 AM
    The reason why he thinks I dropped the ball in which I did not.. They went conventional financing at 5% down and the max the seller can pay if 3% in cc.. ..
  • Zillow
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    User4624339
    Posted on April 2nd, 2014 12:00 AM
    Ronna came highly recommended but she dropped the ball on my loan. My estimate for closing was significantly less than the actual closing costs. My contract was negotiated for 4% seller paid closing but the loan I was sold only allowed 3% seller...
    read more
    Reply from Ronna Smith
    September 27th, 2023 03:14 AM
    The reason why he thinks I dropped the ball in which I did not.. They went conventional financing at 5% down and the max the seller can pay if 3% in cc.. ..
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    T
    That6Vamp6Wolf6
    Mesquite, TX
    Posted on December 10th, 2013 12:00 AM
    The closing process was fast and easy .Would refer this company.Everyone is very friendly.They tell you up front everything that is needed for your loan.This will help when you find a home of your dreams.
    Reply from Owner
    April 24th, 2014 12:00 AM
    Thank you so much you were a pleasure to work with.
  • Zillow
    D
    Dsprankle S
    Forney, TX
    Posted on December 4th, 2013 12:00 AM
    Ronna is very detailed oriented, customer focused, seasoned professional who takes customer service to the highest level possible. She managed our loan application process as if it were her own and ensured we were kept informed during each...
    read more
    Reply from Owner
    April 24th, 2014 12:00 AM
    Mr. Sprankle I hope you all are enjoying your beautiful new home and loving your area..
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    About
    At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Additionally, we have the ability to broker loans that may not fit our criteria to outside lenders, giving us more flexibility in getting loans approved and closed. Established in 1997 and headquartered in Plano, Texas, SFMC Home Lending strives to live up to our name by providing a full range of mortgage financing services with employees who always put the customer first.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Home Renovation Loan
    Specialities
    Loan
    Mortgage
    Origination
    Financial Services
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    Positions
    • Service First - Loan Officer
      Nov 1st, 2000 - Current
    Memberships
    • Nationwide Mortgage Licensing System (NMLS)
    Addresses and Serving Areas
    Primary Serving Area

    Year Started

    1997

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS 207580
    Disclaimer
    Licensed as SFMC, LP; SFMC Home Lending; SFMC, Limited Partnership Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”