

Top 5%
Rodney Reynolds, Ruoff Mortgage
VP Branch Manager | NMLS# 190606 | Ruoff Mortgage ...

Additional Licenses: NMLS# 190606 | OH - MLO.036126.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Rodney and his team were awesome
Reply from Rodney Reynolds
April 6th, 2026 04:23 PM
I appreciate your feedback and am pleased to hear that you found my team's support helpful. If there's anything more you need or any questions you have, please let me know.
Everything was handled in a timely manner and with a great attitude making things easy even when we played phone tag with my work schedule.
Reply from Rodney Reynolds
April 3rd, 2026 03:45 PM
I'm grateful for your patience and understanding throughout the process. I'm pleased to hear that everything was handled smoothly despite the challenges of coordinating with your work schedule. Feel free to reach out if you need anything else....
read more
Rodney Reynolds, Ruoff Mortgage has received a review with 5 star rating from Amos W
Reply from Owner
March 28th, 2026 10:58 AM
I appreciate your 5-star rating, Amos. If you ever need anything or have questions in the future, please feel free to reach out.
Rodney Reynolds
Empathy toward my home buying experience prior to switching to Ruoff, clear communication, and excellent execution of the loan process from strat to finish. Fantasy customer service and will recommend to anyone buying a home.
read more
Reply from Rodney Reynolds
March 26th, 2026 10:12 PM
Kelly, it's encouraging to hear that you had such a positive experience with your home buying journey at Ruoff. I take pride in offering clear communication and supportive service, so I'm glad that was reflected during your loan process. Thank...
read more
best team to do business with. all professionals and upfront with all the things needed to get deal done
Reply from Owner
March 19th, 2026 10:23 AM
Moises, I appreciate your positive feedback. I'm pleased to hear that my team and I met your expectations by being professional and transparent throughout the process. It's important to me that things are straightforward for you. If you have...
read more
the extra mile that was done to get this done. The work ethics of the team and the response time was everything. Definitely #1 to this team and those that helped
Reply from Rodney Reynolds
March 18th, 2026 03:05 PM
Moises, I’m glad to hear that you appreciated the effort and dedication that went into your experience with us. Ensuring timely and effective communication is a priority, and it’s wonderful that it made a positive impact for you. Thank you...
read more
This experience was amazing and I was so nervous going into this housing market but Rodney and his team made me feel so comfortable that I signed for a new home with confidence thanks again to Rodney and the team!!!!!!!!!!!
Reply from Owner
March 17th, 2026 10:22 AM
Terah, it's fantastic to hear that you felt comfortable and confident throughout the process. I understand how daunting entering the housing market can be, and I'm glad my team and I could support you in finding your new home. Thank you for...
read more
First in for most I would like to say this experience was life changing because I was so scared going into this process alone but then I sat with my loan officer and he helped me get through this and i calmly relax and he really helped me calm...
read more
Better communication
61–70 of 437
About
Additional Licenses: NMLS# 190606 | OH - MLO.036126.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Residential Mortgages
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 190606
- OH - MLO.036126.000
Gallery





Hobbies
- Love to play golf, I love grilling, love to travel, and love working in my yard and landscaping .
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us