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Rodney Reynolds, Ruoff Mortgage - VP Branch Manager | NMLS# 190606 | Ruoff Mortgage NMLS# 141868 in Lorain, OH
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Rodney Reynolds, Ruoff Mortgage

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VP Branch Manager | NMLS# 190606 | Ruoff Mortgage ...

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Additional Licenses: NMLS# 190606 | OH - MLO.036126.000. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Overall Ratings
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5 Star
98%
4 Star
2%
3 Star
0%
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1 Star
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Reviews from Web
  • Encompass
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    Lettie T
    Lorain, OH
    Posted on March 27th, 2026 04:22 PM
    Rodney and his team were awesome
    Reply from Rodney Reynolds
    April 6th, 2026 04:23 PM
    I appreciate your feedback and am pleased to hear that you found my team's support helpful. If there's anything more you need or any questions you have, please let me know.
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    Uniqua P
    Parma, OH
    Posted on March 24th, 2026 03:44 PM
    Everything was handled in a timely manner and with a great attitude making things easy even when we played phone tag with my work schedule.
    Reply from Rodney Reynolds
    April 3rd, 2026 03:45 PM
    I'm grateful for your patience and understanding throughout the process. I'm pleased to hear that everything was handled smoothly despite the challenges of coordinating with your work schedule. Feel free to reach out if you need anything else....
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    Amos W
    Posted on March 17th, 2026 04:20 PM
    Rodney Reynolds, Ruoff Mortgage has received a review with 5 star rating from Amos W
    Reply from Owner
    March 28th, 2026 10:58 AM
    I appreciate your 5-star rating, Amos. If you ever need anything or have questions in the future, please feel free to reach out.
  • Encompass
    A
    Amos A W
    Garfield Heights, OH
    Posted on March 17th, 2026 04:20 PM
    Rodney Reynolds
  • Encompass
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    Kelly C
    Columbia Station, OH
    Posted on March 16th, 2026 10:11 PM
    Empathy toward my home buying experience prior to switching to Ruoff, clear communication, and excellent execution of the loan process from strat to finish. Fantasy customer service and will recommend to anyone buying a home.
    read more
    Reply from Rodney Reynolds
    March 26th, 2026 10:12 PM
    Kelly, it's encouraging to hear that you had such a positive experience with your home buying journey at Ruoff. I take pride in offering clear communication and supportive service, so I'm glad that was reflected during your loan process. Thank...
    read more
  • google
    M
    Moises S
    Posted on March 8th, 2026 03:05 PM
    best team to do business with. all professionals and upfront with all the things needed to get deal done
    Reply from Owner
    March 19th, 2026 10:23 AM
    Moises, I appreciate your positive feedback. I'm pleased to hear that my team and I met your expectations by being professional and transparent throughout the process. It's important to me that things are straightforward for you. If you have...
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  • Encompass
    M
    Moises S
    Lorain, OH
    Posted on March 8th, 2026 03:04 PM
    the extra mile that was done to get this done. The work ethics of the team and the response time was everything. Definitely #1 to this team and those that helped
    Reply from Rodney Reynolds
    March 18th, 2026 03:05 PM
    Moises, I’m glad to hear that you appreciated the effort and dedication that went into your experience with us. Ensuring timely and effective communication is a priority, and it’s wonderful that it made a positive impact for you. Thank you...
    read more
  • google
    T
    Terah W
    Posted on March 7th, 2026 12:52 AM
    This experience was amazing and I was so nervous going into this housing market but Rodney and his team made me feel so comfortable that I signed for a new home with confidence thanks again to Rodney and the team!!!!!!!!!!!
    Reply from Owner
    March 17th, 2026 10:22 AM
    Terah, it's fantastic to hear that you felt comfortable and confident throughout the process. I understand how daunting entering the housing market can be, and I'm glad my team and I could support you in finding your new home. Thank you for...
    read more
  • Encompass
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    Terah W
    Lorain, OH
    Posted on March 7th, 2026 12:51 AM
    First in for most I would like to say this experience was life changing because I was so scared going into this process alone but then I sat with my loan officer and he helped me get through this and i calmly relax and he really helped me calm...
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  • Encompass
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    Catherine W
    Euclid, OH
    Posted on March 6th, 2026 11:00 PM
    Better communication
  • 61–70 of 437
    About
    Additional Licenses: NMLS# 190606 | OH - MLO.036126.000. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Specialities
    Residential Mortgages
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    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 190606
    • OH - MLO.036126.000
    Gallery
    Rodney Reynolds, Ruoff Mortgage - Gallery Photo
    Rodney Reynolds, Ruoff Mortgage - Gallery Photo
    Rodney Reynolds, Ruoff Mortgage - Gallery Photo
    Rodney Reynolds, Ruoff Mortgage - Gallery Photo
    Rodney Reynolds, Ruoff Mortgage - Gallery Photo
    Hobbies
    • Love to play golf, I love grilling, love to travel, and love working in my yard and landscaping .
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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