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Rodney Reynolds, Ruoff Mortgage
VP Branch Manager | NMLS# 190606 | Ruoff Mortgage ...

Additional Licenses: NMLS# 190606 | OH - MLO.036126.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Had an awesome experience. Very thankful and happy with everything.
Reply from Owner
January 9th, 2025 01:31 PM
Thanks so much my niece. So glad you keep your perseverance, and it paid off in the end. Nothing better than helping family become homeowners.
Everything
Reply from Rodney Reynolds
January 12th, 2025 04:09 PM
I'm glad to hear such positive feedback, Shardae! Your appreciation means a lot to me. At Ruoff Mortgage, we aim to give our clients the best service possible. Reading your review with a perfect rating really boosts our morale. Thank you for...
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Rodney and his team really make me feel like a member of their family-----communication was always clear and timely--I felt very confident in their hands and that my mortgage was on the front burner of their workload---I am sure they treat...
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Reply from Rodney Reynolds
December 28th, 2024 04:05 PM
Victor, your words are incredibly heartening! It's our goal at Ruoff Mortgage to provide a clear, timely and family-like atmosphere, and we're thrilled to hear that we accomplished that for you. Your mortgage process was indeed on the front...
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Prompt return calls and very knowledgeabl!
Reply from Rodney Reynolds
December 6th, 2024 04:46 PM
I appreciate your kind words, Diana! I'm thrilled to hear that you had a positive experience with my services at Ruoff Mortgage. Your satisfaction is my top priority, and I'm glad I could deliver prompt and knowledgeable service. Your wonderful...
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Rodney was a pleasure to work with. Both professional and responsive.
Reply from Rodney Reynolds
December 5th, 2024 11:27 PM
I'm thrilled to hear such good feedback, Brian. I'm glad you found my service responsive and professional. It was my pleasure working with you as well, and I hope to have the opportunity to assist you again in the future. Thanks for choosing...
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The overall experience was as good as it could be! Everything was straight forward and efficient. Any questions we had during the process, the Ruoff team were able to address right away. For first time home owners, this was a massive plus for...
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This was a great group of people. They were friendly and responded quickly to my questions and concwens. This was truly a great experience for me and I especially want to thank Rodney for giving my wife and I the some of the best service we...
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Reply from Rodney Reynolds
December 5th, 2024 03:06 AM
I'm thrilled to hear that you had a great experience with us at Ruoff Mortgage, David! Your kind words mean a lot, and it was truly my pleasure to assist you and your wife during this process. I pride myself on quick and efficient communication,...
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Keeping me up to date with the whole process.
Reply from Rodney Reynolds
December 2nd, 2024 05:25 PM
I'm thrilled to hear that you had a positive experience, Raekwon! It's always my goal to keep clients informed throughout the entire process, and it's great to know that I've succeeded in doing so for you. I appreciate your 5-star review and...
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The loan was closed in a timely fashion
Rodney went above and beyond to help us understand and get everything prepared for closing. Rodney worked with us a year in advance to get our credit in the best possible position. His team members are detailed and kind. We are building our...
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Reply from Rodney Reynolds
November 7th, 2024 02:13 PM
I'm so happy to hear that you had a positive experience working with us, Larra! It was truly a pleasure to assist you in your journey to homeownership. Getting everything in place for you to build your dream forever home has been rewarding...
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About
Additional Licenses: NMLS# 190606 | OH - MLO.036126.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Residential Mortgages
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 190606
- OH - MLO.036126.000
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Hobbies
- Love to play golf, I love grilling, love to travel, and love working in my yard and landscaping .
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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