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Rodney Reynolds, Ruoff Mortgage
VP Branch Manager | NMLS# 190606 | Ruoff Mortgage ...

Additional Licenses: NMLS# 190606 | OH - MLO.036126.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
The patient with me, Evan when I felt it was getting a little over whelming they assured me that they understood an that we were a team and I truly would recommend them all around the board
They did a great job on keeping informed on the house I was buying
They did a good job to keep me informed
Your team did a wonderful job getting the loan closed in a very short time frame. They were always in communication with me if it was through a E-mail, text, or my favorite communication; a phone call. They showed me that they cared.. Thank...
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Reply from Rodney Reynolds
December 31st, 2025 05:02 PM
It's encouraging to hear that you felt well-supported throughout the process, Wilfred. Communication is a key part of what I do, and I'm glad to know that it met your expectations. Working closely with you to achieve a timely loan closure was...
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Questions were answered and loan officers were helpful and demonstrated patience in explaining each step
Reply from Rodney Reynolds
December 30th, 2025 04:39 PM
I'm pleased to hear that you found the support and patience you needed throughout the process, Cynthia. It's important to me that all your questions were addressed and that you felt comfortable with each step of getting your mortgage. If there's...
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Rodney Reynolds and his team (Ryan) were awesome to work with, getting our mortgage loan. We appreciate the work they did for us in helping get our home.
Reply from Rodney Reynolds, Ruoff Mortgage
December 26th, 2025 01:16 AM
Thank you for your kind words, Cake. It's rewarding to know you had a positive experience during your mortgage process. I’m glad I could assist you in getting your home. If you need anything in the future or have questions along the way, feel...
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Rodney and Ryan were awesome! We were informed of everything it was just a pleasure to know we were in good hands with Rodney.
Reply from Rodney Reynolds
December 25th, 2025 04:09 PM
It's great to hear that you felt confident and well-informed throughout the process, William. Knowing that you were comfortable and that everything went smoothly is important to me. If there's anything else I can do for you or any questions...
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Rodney and Ryan were excellent to work with - pleasant, professional, and knowledgeable. They both answered my texts and calls promptly and had all the answers I was looking for. The closing process was quick and easy. I absolutely recommend...
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Reply from Rodney Reynolds, Ruoff Mortgage
December 24th, 2025 01:26 AM
Thank you, Zoe, for sharing your experience. I'm glad that you found the process smooth and appreciated the assistance you received. It was great working with you, and if you have any questions or need help in the future, don't hesitate to...
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Rodney was very pleasant to work with and answered all my questions promptly. There were no surprises during closing and we closed within 30 days. Overall I'm very happy with my experience!
Yall really helped me when i was going to give uo looking for a house took time and explained wverythujg to me more than one time yall were very patient with me when i was having anxiety issues I really appreciate ghat a lot
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About
Additional Licenses: NMLS# 190606 | OH - MLO.036126.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Residential Mortgages
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 190606
- OH - MLO.036126.000
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Hobbies
- Love to play golf, I love grilling, love to travel, and love working in my yard and landscaping .
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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