Top 5%
Robin Arnold
Mortgage Loan Officer | NMLS# 1186739
Customer Service- Ensuring the provision of the highest quality customer services; astute problem solving skills; able to diplomatically resolve customer complaints and respond in an informed and courteous manner to inquiries; skilled custo... Show More
Location & Business Hours
Lobby/Operating Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Drive Thru Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Overall Ratings
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Reviews from Web
Knowledgeable, professional, very personable
Reply from Robin Arnold
October 6th, 2024 12:50 PM
I enjoyed working with you. Thanks for the great feedback.
Robin is a super star. She's kept us informed and has provided great advice through the process of securing a loan to build our home. 5 stars aren't enough!!
Reply from Robin Arnold
October 5th, 2024 03:21 AM
It was great working with you. Thanks again for putting your trust in us.
Robin was fantastic at communication. Always answered in a timely manner.
Reply from Robin Arnold
August 30th, 2024 07:20 AM
Thank you for your response. If there is anything we can do to improve our offering, please let us know.
Robin is a fantastic, very dependable, and respectful person. She stayed on top and ahead of everything needed to make the building experience a success. I would recommend anyone to her and Harvesters Federal Credit Union in the future.
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Reply from Robin Arnold
July 28th, 2024 01:31 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
We had a wonderful experience with Robin. We were out of state and this journey was seamless. Great job
Reply from Robin Arnold
July 28th, 2024 12:39 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
Robin kept us updated on everything that was going on! That truly is a valued employee, she’s very knowledgeable, friendly and caring.
Reply from Robin Arnold
July 28th, 2024 04:47 AM
I really appreciate the feedback and am looking forward to working with you again.
Robin is what made it great. She walked us through the whole process and made us feel like we were of value.
Reply from Robin Arnold
July 25th, 2024 05:22 PM
I enjoyed working with you. Thanks for the great feedback.
Robin was excellent at communicating each step of the process! I would recommend her 100%!!
Reply from Robin Arnold
May 22nd, 2024 11:02 PM
It was great working with you. Thanks again for putting your trust in us.
Everything with Robin was outstanding - she was quick to communicate, easy to talk with and she explained everything very patiently and in a way that I could understand.
Reply from Robin Arnold
May 19th, 2024 01:22 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Very quick closing.
Reply from Robin Arnold
May 17th, 2024 11:04 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
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About
Customer Service- Ensuring the provision of the highest quality customer services; astute problem solving skills; able to diplomatically resolve customer complaints and respond in an informed and courteous manner to inquiries; skilled customer educator; positive attitude.
Communications- Effectively communicating with others of diverse backgrounds; professional, pleasant and courteous telephone personality able to put others at ease; well developed verbal and written communication skills.
Management- Excellent managerial qualities and skills; solid employment history, human resource management (hiring, training, motivating); valuable bookkeeping experience; honest; dependable; reliable.
Products & Services
Credit Union
Home Purchase Loans
Refinancing
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Positions
- Harvesters FCU - Mortgage Loan/ Business Development RepresentativeJul 1st, 2012 - Current
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 1186739
Disclaimer
Federally Insured by the NCUA. Equal Housing Lender.