

Robert Merrell
Loan Originator | NMLS# 2153957

Founded in 1986, HomeTrust Mortgage Company is a non-depository mortgage bank that offers an extensive suite of exceptional loan programs. Our in-house processing, underwriting, and closing departments ensure our customers receive the best ...... Show More
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Quick response to questions
Robert was excellent. He guided me through every step of the process and cleared up any doubts without hesitation and quickly. He was very friendly, attentive, and always kept my best interests in mind.
Reply from Robert Merrell
May 11th, 2026 02:45 PM
Thank you, Osama, for your kind review. I'm pleased to hear that you felt supported and that I could address your questions promptly. It's always my goal to prioritize my clients' best interests and provide a friendly, attentive service. Congratulations...
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Great communicator, very pleasant to work with.
Reply from Robert Merrell
May 11th, 2026 02:46 PM
I'm grateful for your kind words, Eduardo. It's appreciated to hear that you found communication with me pleasant and effective. Thank you for sharing your experience!
Communication
Knowledgeable and answered all questions we had in a timely and prompt manner.
Reply from Robert Merrell
May 11th, 2026 02:48 PM
Charlie, I appreciate your positive feedback. I'm glad I could assist you with timely and knowledgeable responses to your questions. If you need any further assistance, feel free to reach out. Congratulations to you and your family on the new...
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Robert responded In a timely manner, was able to help us as first time home buyers, and ensured we understood each step.
Reply from Robert Merrell
May 11th, 2026 02:48 PM
Kristen, I'm pleased to hear that my timely responses and guidance were helpful during your journey as first-time home buyers. Ensuring that you felt informed and comfortable with each step was important to me. Thank you for sharing your experience!...
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Great guidance, explained things, responsive, and Angie was awesome to work with as well!!
Robert demonstrated exceptional professionalism, possessing a comprehensive understanding of the real estate process, and provided invaluable assistance with all of my documentation.
Reply from Robert Merrell
April 5th, 2026 07:56 PM
It's wonderful to hear that my professionalism and understanding of the real estate process were valuable to you. I'm pleased I could assist with your documentation and ensure everything went smoothly. Thank you for sharing your experience.
Working with Robert was a fantastic experience. He was quick to respond—always quick to answer questions and never hesitated to hop on the phone with us as soon as he could (which was consistently the same day, if not within the hour). That...
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Reply from Robert Merrell
March 25th, 2026 10:19 AM
I appreciate your thoughtful feedback, Caitlin. It's wonderful to hear that my efforts to provide quick and clear communication helped make the home-buying process more straightforward for you. Understanding your needs and coordinating at your...
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Customer service we received, the knowledge, kindness and information given to us.
Reply from Robert Merrell
March 23rd, 2026 10:27 PM
Beverly, I appreciate your feedback and am pleased to know that the service and information provided met your expectations. Your mention of the knowledge and kindness you experienced is truly valued. If there’s ever anything more you need,...
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About
Founded in 1986, HomeTrust Mortgage Company is a non-depository mortgage bank that offers an extensive suite of exceptional loan programs. Our in-house processing, underwriting, and closing departments ensure our customers receive the best loan program for their needs as well as a successful and consistent loan experience. Our history of growth and stability through market fluctuation is due in large part to our strength, flexibility and high volume of new and repeat business.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Specialities
Residential Mortgages
Non-QM Loan Services
Residential Mortgage Services
Residential Loan Services
Investment Loan Services
VA including high balance VA loans
USDA Home Loan
Farm & Ranch
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Search Rank ScoreLearn More →
300
/850
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Memberships
- National Association of Black Real Estate Professionals
Addresses and Serving Areas
Year Started
2020
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #2153957
Hobbies
- Foodie
- Sneakers
- Bully Breed Foster Parent
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Disclaimer
Texas Consumer Complaint Disclosure Statement
Contact Information
Corporate Address:
Hometrust Mortgage Company
5353 W. Alabama, Suite 500
Houston, Texas 77056
Corporate Phone: (713) 369-4000
Corporate Email: info@hometrust.com
NMLS: 149932 (www.nmlsconsumeraccess.org)
Equal Housing Opportunity
We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers in obtaining housing because of race, color, religion, sex/gender, disability, familial status, national origin, or any other protected classes under state or local law.
Licenses
Hometrust Mortgage Company conducts business only in the following states:
Alabama
Consumer Credit License #21469
(Other Trade Names: Home Mortgage of America, Inc )
Colorado
Mortgage Company Registration
(Other Trade Names:None)
Florida
Mortgage Lender Servicer License #MLD791
(Other Trade Names: Home Mortgage of America, Inc )
Georgia
Mortgage Lender License #24278
(Other Trade Names: HT Mortgage Company)
New Mexico
Mortgage Loan Company License #03476
(Other Trade Names: None)
Tennessee
Mortgage License #113075
(Other Trade Names: Home Mortgage of America, Inc )
Texas - SML
Mortgage Banker Registration
(Other Trade Names: None)
Some products may not be available in all states. This is not a commitment to lend. Restrictions apply. All rights reserved. No section of this Website may be framed (iFrame) within another website without the approval of Hometrust Mortgage Company.
Texas Consumer Complaint Disclosure Statement
HOMETRUST MORTGAGE COMPANY IS LICENSED UNDER THE LAWS OF THE STATE OF TEXAS AND BY STATE LAW IS SUBJECT TO REGULATORY OVERSIGHT BY THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING. ANY CONSUMER WISHING TO FILE A COMPLAINT AGAINST HOMETRUST MORTGAGE COMPANY SHOULD COMPLETE, SIGN, AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE DOWNLOADED AND PRINTED FROM THE DEPARTMENT’S WEB SITE LOCATED AT WWW.SML.TEXAS.GOV OR OBTAINED FROM THE DEPARTMENT UPON REQUEST BY MAIL AT THE ADDRESS ABOVE, BY TELEPHONE AT ITS TOLL-FREE CONSUMER HOTLINE AT 1-877-276-5550, BY FAX AT (512) 475-1360, OR BY E-MAIL AT SMLINFO@SML.TEXAS.GOV.
THE DEPARTMENT MAINTAINS THE MORTGAGE BROKER RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN TYPES OF JUDGMENTS AGAINST A MORTGAGE BROKER OR LOAN OFFICER. NOT ALL CLAIMS ARE COMPENSABLE AND A COURT MUST ORDER THE PAYMENT OF A CLAIM FROM THE RECOVERY FUND BEFORE THE DEPARTMENT MAY PAY A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT SUBCHAPTER F OF THE MORTGAGE BROKER LICENSE ACT ON THE DEPARTMENT’S WEB SITE REFERENCED ABOVE.