

Robert Mason at CrossCountry Mortgage
Sr. Loan Officer | NMLS #451003

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Reviews from Web
Bob was phenomenal. Despite some hiccups due to errors by others, Bob was able to hang in there with me, reassure me, and get me to closing.
Reply from Robert Mason
February 7th, 2025 02:43 AM
Baylee, thanks so much for the kind words. I really appreciate you recognizing my efforts. It's true there were some bumps in the road, but I'm so glad we were able to navigate them together and get you to the closing table. That's always the...
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Bob was amazing, had quick response time and was super informative! Thanks for all your help Bob!
Bob was amazing, had quick response time and was super informative! Thanks for all your help Bob!
Reply from Robert Mason
January 21st, 2025 02:07 PM
I'm thrilled to hear that you found my service helpful, Cody. Your feedback is greatly appreciated. I strive to deliver quick and informative responses to ensure each client has a smooth experience with CrossCountry Mortgage, LLC. Your positive...
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Excellent customer service and timely responses. Bob was great to work with!
Reply from Robert Mason
January 18th, 2025 11:26 PM
I'm thrilled to hear that you had a positive experience with me at CrossCountry Mortgage, LLC, Jordan! Your satisfaction is my top priority, and it's wonderful to know that the quality of service met your expectations. I truly enjoyed working...
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Personable, reliable accessible and willing to do whatever it takes to close early or on time.
Reply from Robert Mason
January 14th, 2025 05:51 PM
Hi Brian, it was a pleasure assisting you with your mortgage needs. I'm thrilled to hear that you found my services personable, reliable, and accessible. At CrossCountry Mortgage, LLC, we always strive to provide the best possible service and...
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bob made it super easy to work with him and if I had a question answer everything quickly even during weekend and after 5pm ...Amazing job thank you!!
Reply from Robert Mason
January 8th, 2025 01:40 PM
I'm thrilled to hear that you had such a positive experience, Jason! It's always my top priority to make the mortgage process as simple and efficient as possible, so I'm glad to hear that I was able to deliver on that for you. Don't hesitate...
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Bob is first rate! Super responsive, thorough, honest, professional. Does what he says when he says. 20 days offer to close with zero issues!
Bob is first rate! Super responsive, thorough, honest, professional. Does what he says when he says. 20 days offer to close with zero issues!
Bob could not have been better. He was super responsive, explained things clearly, and did everything he said he would when he said he would.
Reply from Robert Mason
December 29th, 2024 03:59 PM
Thank you so much for the glowing review, Keith! I'm delighted to hear that you found my service responsive and clear. My goal is always to keep my clients well-informed and meet their expectations on time. Your feedback means a lot to me and...
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Bob Mason was a real life saver . I had trouble locating all the paperwork that was needed and Bob came out to the house to help me & pick it up. Then I had an issue with my computer and Bob and the others worked me through that-without getting...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #451003 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 451003
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095