Robert Mason at CrossCountry Mortgage
Sr. Loan Officer | NMLS #451003
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Constant resigning of the same documents. Regular harrassment during work hours when it was made clear I am completely unavailable during them due to working in surgery. Threatening parents with a negative outcome if they didnt cosign last...
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Reply from Robert Mason
July 24th, 2025 01:25 PM
I'm really sorry to hear about the difficulties you faced. It sounds like the process was frustrating, especially given your demanding work schedule in surgery. It's never my intention for clients to feel harassed or pressured, and I apologize...
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Robert was incredible helpful with me as a first time home buyer who had a lot of questions and last minute requests. I always got timely responses and detailed answers. I could tell he is passionable about his work and wants to provide the...
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Bob and his team displayed exemplary service from the first day to the last day of closing! I highly recommend them to anyone!
Reply from Robert Mason
June 3rd, 2025 03:23 PM
I'm thrilled to hear that you had a positive experience with our team from start to finish. It was a pleasure assisting you, and I truly appreciate your recommendation.
Robert Mason at CrossCountry Mortgage has received a review with 5 star rating from Beets G
Experience and knowledge in giving me all of the information for all documents i would need for a smooth house close ahead of time and Im self employed.
Reply from Robert Mason
May 19th, 2025 01:45 PM
I'm glad to hear that my experience and knowledge were helpful in providing you with the necessary information for a smooth closing, especially considering the complexity of being self-employed. It was a pleasure assisting you throughout the...
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Great first expierence with buying a home! Bob was always quick to respond and knowledgeable with any questions that arose.
Reply from Robert Mason
May 16th, 2025 04:34 PM
I'm thrilled to hear that your first home-buying experience went so smoothly. It was a pleasure assisting you, and I appreciate your kind words. If you have any more questions in the future, feel free to reach out.
Care, concern and personal contact.
Reply from Robert Mason
May 14th, 2025 08:41 PM
I'm thrilled to hear that you felt well cared for and connected throughout the process. It was a pleasure assisting you, Cheryl, and I appreciate your feedback.
An amazing experience and always able to hop on a call to explain anything I had questions about
Good to deal with. Helped me navigate the process. Would recommend
Good expieriance
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #451003 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 451003
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095