Robert Gomez
Sr. Loan Officer
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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my loan officer waited until two weeks before closing to start the loan process. We were only on step three continuously sending us documents and inspections that needed to be signed and completed to the last week. All of it could've been figured...
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the personnel
Reply from Robert Gomez
September 8th, 2026 06:30 PM
Frederick, I'm grateful for your positive feedback about the personnel. If there's anything else I can assist you with, please don't hesitate to reach out.
A lot of times, we felt there was no communication or clear direction. We never received updates, and when we would call, it would typically go to voicemail. Sometimes there would be a callback, and other times there was nothing. The title...
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Reply from Robert Gomez
September 3rd, 2026 03:05 PM
Kaitlynn, I appreciate you sharing your experience with me. I'm sorry to hear about the communication challenges you faced, and I understand how frustrating that must have been. Please reach out to me directly so we can address any remaining...
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Communication was outstanding
Reply from Robert Gomez
August 10th, 2026 08:16 PM
David, I appreciate your kind words about the communication. If there's anything more I can assist you with, feel free to reach out.
It was great
Reply from Robert Gomez
June 22nd, 2026 02:03 PM
Wyett, I'm pleased to hear you had a great experience. If there's anything more I can do for you, please let me know!
No matter the situation we could count on Robert to be right there dealing with this situation with us. He worked hard to make sure we were ontop of things and ensured an easy closing even when there was changes made!
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Reply from Robert Gomez
June 8th, 2026 05:34 PM
Mark, I'm grateful for your feedback. It's good to know I could be there for you and help ensure a smooth closing process despite the changes. If you have any further questions or need assistance, please don't hesitate to reach out.
Overall Robert was very helpful. It was a little stressful that we continued getting emails with wiring instructions the day after we wired the money.
Reply from Robert Gomez
June 4th, 2026 02:09 PM
Amy, I appreciate your feedback and I'm glad to hear that you found my assistance helpful. I apologize for any stress caused by the emails following your wire transfer. Please feel free to reach out to me directly if you have any further concerns...
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Better(timely) communication
Muy atento y amable
Reply from Robert Gomez
May 22nd, 2026 04:32 PM
Luis, gracias por tus amables palabras. Me complace saber que mi atención y amabilidad hicieron una buena impresión. Si necesitas algo más en el futuro, no dudes en contactarme.
I really recommend New American Funding! They made our first home buying experience smooth and stress-free from start to finish. The team was professional, responsive, and always willing to explain everything clearly. We felt supported every...
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Reply from Robert Gomez
April 13th, 2026 04:31 PM
Thank you so much for your kind words and recommendation, Angelina. I'm pleased to hear that your first home buying experience was smooth and stress-free with New American Funding. It's appreciated to know that you felt supported by our professional...
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About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing